Clinical Research Assistant

Overview

GENERAL SUMMARY OF POSITION:

Under the direction of the Principal Investigator or designee, the Clinical Research Assistant is responsible for performing delegated tasks and procedures involving human subjects in support of clinical research protocols.

Responsibilities

MAJOR RESPONSIBILITIES:

Clinical Operations

• Assist PI in development of protocol-specific tools to aid in study documentation
• Collect record, evaluate, update, and store/transport pertinent data and samples in relation to protocol
• Schedule patient tests and/or interviews
• Conduct patient telephone follow-up
• Maintain appropriate operations as needed including to stock, inventory, store, and order samples/supplies

Administration

• Review medical records and medical record abstractions for consistency and completeness
• Comply with established policies, health and safety regulations and requirements, procedures, and department objectives
• Maintain patient and study subject confidentiality

Qualifications

REQUIRED QUALIFICATIONS:

• Bachelor's degree or equivalent experience
• Experience in using computer-based tools (Word, Excel, Access, Outlook, PowerPoint, etc.)
• Oral and written communication skills
• Excellent organizational and interpersonal skills required

Additional Information

The Clinical Research Assistant will support the STAR-R study, an NIH-funded randomized controlled trial evaluating community-based interventions for individuals with co-occurring mental health and substance use disorders who are transitioning from incarceration to the community.

Working as part of a multidisciplinary research team at UMass Chan Medical School, the Research Assistant will support participant recruitment, screening, informed consent, and enrollment; coordinate and conduct research assessments and follow-up interviews; maintain accurate study documentation and data in REDCap; and assist with participant tracking and retention. The position involves collaboration with correctional facilities, community reentry programs, and behavioral health service providers.

The ideal candidate will demonstrate strong interpersonal and organizational skills, attention to detail, and the ability to engage respectfully with individuals experiencing complex behavioral health and social needs.

Preferred Qualifications

• Experience conducting human subjects research, including recruitment, informed consent, interviews, or data collection.
• Experience working with justice-involved populations or individuals with mental health and/or substance use disorders.
• Familiarity with REDCap or other electronic research data management systems.
• Experience working in community-based research or behavioral health settings.
• Ability to establish rapport with diverse and potentially underserved populations.
• Willingness and ability to travel to community-based research and recruitment sites, as required by the position.