Clinical Research Coordinator

The Clinical Research Coordinator (CRC) is responsible for independently managing and coordinating clinical research studies within the UCSF Fein Memory and Aging Center. Under the direction of the Principal Investigator (PI) and Clinical Research Supervisor, the CRC oversees study operations from initiation through close-out, ensuring regulatory compliance, data integrity, and successful execution of research protocols. This role supports multiple concurrent studies and serves as a key liaison between investigators, research staff, participants, and institutional review bodies. The incumbent supports the management and coordination of single or multiple clinical research studies, depending on their size and complexity. Responsibilities include overseeing study operations, data collection, and specimen management; managing and reporting study results; creating, cleaning, updating, and maintaining databases and comprehensive datasets.

The CRC acts as an intermediary between services and departments and ensures all institutional approvals are obtained prior to study initiation. The role includes managing investigator protocols within the Committee on Human Research (CHR) online system, including renewals, modifications, and new study submissions. The CRC participates in protocol development and review to ensure Institutional Review Board (IRB) approval and compliance with University and regulatory agency requirements.

Additional responsibilities include maintaining regulatory documentation; overseeing study data integrity; implementing and maintaining periodic quality control procedures; reporting study progress to investigators; coordinating staff work schedules; assisting in training Assistant CRCs; supporting oversight of research staff; and participating in internal and external audits or reviews of study protocols. Other duties may be assigned as needed.

Required Qualifications:

• HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities.
• Mandarin/ Cantonese verbal and written skills required (both languages preferred but not required)
• Demonstrated excellence in verbal and written communications and presentation skills; excellent organizational skills; and excellent interpersonal skills to work effectively in a diverse team.
• Proficiency with Microsoft Word, PowerPoint, and Windows.
• Demonstrated analytical and problem-solving skills.
• Ability to work effectively in a fast-paced, team-based environment; project management and coordination skills; ability to prioritize tasks and meet multiple deadlines on concurrent projects.
• Ability to establish cooperative working relationships with patients, co-workers, & physicians.

Preferred Qualifications:

• Mandarin/ Cantonese verbal and written skills required (both languages preferred but not required)
• Demonstrated proficiency with RedCAP, Qualtrics, or other research software
• Experience working with study subjects or other people ages 5 through 18
• Experience working with data collection forms and databases

%

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

25

YES

Participant Management

Working in collaboration with others, maintains participant lists, schedules and tracks participant visits, procedures and follow up according to protocol; in collaboration with team members prepares materials for participant assessments.

50

YES

Participant Data Collection

Under supervision of PI and senior colleagues, collects social, behavioral, and educational research data.

10

YES

Data Management

Enters and stores behavioral, social and educational data, investigates and resolves data quality issues, reports adverse events to appropriate University and outside agencies. Addresses, performs and resolves data queries.

10

YES

Miscellaneous

Attends lab meetings, prepares and maintains agendas for meetings as needed, and performs other related duties as assigned.

5

YES

Administrative Work

May include any of the following:

Interviewing, study supply management, documenting protocols, managing files

100%

(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

%

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

25

YES

Participant Management

Working in collaboration with others, maintains participant lists, schedules and tracks participant visits, procedures and follow up according to protocol; in collaboration with team members prepares materials for participant assessments.

50

YES

Participant Data Collection

Under supervision of PI and senior colleagues, collects social, behavioral, and educational research data.

10

YES

Data Management

Enters and stores behavioral, social and educational data, investigates and resolves data quality issues, reports adverse events to appropriate University and outside agencies. Addresses, performs and resolves data queries.

10

YES

Miscellaneous

Attends lab meetings, prepares and maintains agendas for meetings as needed, and performs other related duties as assigned.

5

YES

Administrative Work

May include any of the following:

Interviewing, study supply management, documenting protocols, managing files

100%

(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)