Clinical Scheduler Position Summary: Wake Robin is seeking a highly organized, and detail-oriented Clinical Scheduler to support the daily operations of our Health Center. This important role helps ensure safe, consistent staffing and smooth administrative operations by coordinating schedules, supporting neighborhood teams and maintaining effective communication with nursing staff and leadership. The ideal candidate is dependable, adaptable and thrives in a fast-paced healthcare environment where accuracy, responsiveness and teamwork are essential. Key Responsibilities: Scheduling - Coordinate scheduling for nurses and LNAs to ensure appropriate staffing coverage across all Health Center neighborhoods in collaboration with Health Services leadership.
- Prepare, maintain and distribute employee schedules, staffing assignments and daily staffing sheets, making real-time adjustments as staffing needs change.
- Monitor staffing levels and proactively identify coverage gaps and promptly address call-outs and scheduling conflicts while helping implement effective solutions.
- Maintain ongoing communication with nursing leadership regarding staffing needs, scheduling trends and operational priorities.
- Ensure scheduling practices align with organizational policies and procedures.
Staff Support - Serve as a resource for staff regarding scheduling questions and staffing procedures.
- Develop positive working relationships with team members while promoting fairness, consistency and transparency in scheduling practices.
- Model and support a culture of teamwork, professionalism and exceptional customer service.
Department Support - Provide administrative support to neighborhood teams, including answering phones, routing inquiries, filing, scanning, managing resident-related documentation and support with inventory of clinical supplies.
- Assist with maintaining accurate records and supporting regulatory and departmental documentation requirements.
Qualifications: - Post-secondary education in healthcare administration, business or a related field preferred.
- Minimum of one year of administrative support experience in a healthcare setting required; staff scheduling experience strongly preferred.
- Strong organizational skills with exceptional attention to detail and accuracy.
- Ability to build positive working relationships and collaborate effectively with staff, leaders and colleagues across the organization.
- Ability to prioritize competing demands independently, exercise sound judgment and maintain confidentiality.
- Excellent interpersonal, customer service and communication skills.
- Proficiency with scheduling software, Microsoft Office applications and electronic record systems.
Schedule: - Monday-Friday, 8 am – 4:30 pm
Salary: (Starting salary is determined based on candidate's experience, education, and relevant skills as well as internal equity considerations.) About Wake Robin: The foundation of our success as a Life Plan Community is the mutual respect among staff and between residents and staff. Staff share a belief in the dignity and worth of each resident and each other. As employees, we do more than just work here — we uphold Wake Robin’s commitment to these values; the relationship between staff and residents is the hallmark of this community. At Wake Robin, we want to support you in your career growth. We offer flexible scheduling for those wishing to return to school and loan forgiveness programs, great benefits, a pristine working environment, and an opportunity to build strong relationships with staff and residents in a dynamic community setting. At Wake Robin, community is critical; we stand by this, starting with the first phone call with you!
Staff members work together with humor and an appreciation for diversity. For many, the biggest benefit of working here is coming to know Wake Robin’s residents and having the time and support to do good work on their behalf. Other important benefits include:
- Health Benefits: Medical, dental, and vision coverage
- Company paid short-term disability, long-term disability, and life insurance
- Flexible spending plan
- 403b retirement plan with company match of 50% up to a calendar year maximum of $6,000
- Competitive paid time off
- Continuing education support
- Financial assistance with car maintenance and repairs
- Personal loan assistance to help with emergency and unplanned needs
- Up to $200 fitness reimbursementannually
- Up to $100 reimbursement for vision expenses annually
- Incentives for commuting with your coworkers
- Free, on-site consulting on housing, finances, transportation, daycare, and legal services
- Use of community facilities including hiking trails, library, aquatic and fitness centers
- On-site meals for purchase, made from scratch with local ingredients
- Refer a Friend bonus - up to $1,500 per employee referral
Wake Robin is proud to be a smoke free environment. Wake Robin believes in supporting a livable wage for all Vermonters. Wake Robin is an Equal Opportunity Employer.
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