Clinical Services Navigator

Clinical Service Navigator (RN) 

Location: Winston-Salem, North Carolina

Department: Neuro & Sleep Clinic

Employment Type: Part Time, 32 hours per week. Monday-Thursday 8am-5pm

 Position Overview

• Assist clinic with rooming of patients.
• Triage patient calls.
• Explain all processes to patients in plain language and utilize teach back to ensure understanding.
• Provide exceptional patient care, demonstrating empathy and professionalism.
• Collaborate with a multidisciplinary team to deliver high-quality healthcare services.
• Be active participant in stroke support group.
• Monitor schedule for appropriateness.
• Call patients post discharge from hospital to ensure continuity of care.

Why Novant Health?

• Competitive Compensation: Attractive salary with opportunities for advancement.
• Comprehensive Benefits: Medical, dental, vision, life insurance, and retirement savings plans.
• Professional Development: Access to continuous learning and career growth opportunities.
• Inclusive Culture: A diverse and inclusive work environment that values each team member.
• Work-Life Balance: Generous paid time off and wellness programs.

• Education:
  • High School or GED, required.
  • 4 Year / Bachelors Degree, preferred.
• Experience:
  • Three to five years of nursing experience, required.
  • Two years of experience in care of targeted patient population; experience in a broad range of clinical situations or settings, preferred.
    
• Licensure/Certification:
  • RN license in Appropriate State, REQUIRED 
• Additional Skills/Requirements (required):
  • Ability to successfully complete generic and department-specific skills validation and competency testing.