Clinical Supervisor- Same Day Access

Clinical Supervisor- Same Day Access

Salary

$66,496.75 - $111,405.25 Annually

Location

7447 Central Business Park, Norfolk, VA 23513, VA

Job Type

Permanent Full-time

Job Number

14427

Department

Community Services Board

Division

Substance Abuse Services

Opening Date

10/15/2026

Closing Date

10/25/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

Norfolk, Virginia is Americas most authentic and urban waterfront city. Home to the worlds largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.

Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment. Please join us as we instill hope and recovery opportunities for the persons we serve.

The NCSB is seeking a passionate and dedicated Clinical Supervisor to join our Same Day Access team! In this role, you will oversee and deliver high-quality programs and services while providing clinical and administrative supervision to staff. You will also assist in program development and ensure compliance with Medicaid, NCSB, licensure, Human Rights, and other relevant regulations. This is a fantastic opportunity for a dynamic leader to make a meaningful impact. foster a supportive environment

for staff and clients and contribute to our programs continued growth and success.

Essential Functions

Essential functions include but are not limited to:

• Provides direct supervision to staff within the Same Day Access program, which includes performance management issues as well as regular clinical supervision.
• Interviews potential employees and checking credentials and/or references as assigned.
• Monitors program utilization, measurable outcomes and revenue through observations, clinical chart reviews and available computerized data systems as available.
• Research best practice, science-based approaches for both educational and treatment services for a variety of target populations.
• Coordinates the delivery of quality services via holistic and comprehensive clinical treatment provided by assigned staff. Collaborates with other CSB programs as necessary and appropriate.
• Assures compliance with agency policies/procedures regarding the proper maintenance of consumer records to include documentation, treatment planning, service referral and access. Ensures adherence to confidentiality provisions through chart reviews/sweeps, monthly supervision and direct observation of activities of assigned staff/programs.
• Assists in researching funding and grants as necessary to maintain viability of the program(s) and provide enhanced service options based on identified need and available resources.
• Facilitates regular team meetings to address clinical and administrative issues.
• Ensures that program staff maintains the requisite knowledge and competencies to deliver responsive and effective services to meet identified service demands through on-going supervision and clinical chart reviews. Provides necessary coaching/supervision and/or training to staff in assessed areas of need. Coordinates additional subject matter experts if needed to augment in-house training and technical assistance.
• Responsible for providing performance evaluations of all assigned staff in a timely manner using information gathered through routine individual supervision meetings and direct observation.
• Provides direct service assessment services as needed.
• Responsible for completion of required documentation, including weekly time sheets, a monthly program report and other reports as requested in a timely manner. Reviews productivity reports of assigned staff on a weekly basis.
• Other duties as assigned.

Education/Experience

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through six (6) years of college resulting in a Masters degree in a Human Services field; or an equivalent combination of training and experience.

Five (5) years of clinical experience in a management and/or administrative role.

Preferred experience should include a combination of staff leadership and supervision, service development and delivery in behavioral health. science-based, outcome-driven program development. and other relevant management and clinical experience.

Additional Information & Requirements

• Valid Drivers License may be required depending on assignment.

• Must be certified or certifiable in Basic First Aid and CPR.

• Licensed as LCSW, LPC, or LMFT preferred.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02

Are you a current City of Norfolk employee?

• Yes
• No

03

Please select the highest level of education you have completed.

• High School Diploma/GED
• Associates Degree
• Bachelors Degree
• Masters Degree or higher

04

Is your degree in a human services field or related field? (i.e. Psychology, Sociology, Social Work, Counseling, etc.)

• Yes
• No

05

Do you have at least 5 years of clinical experience in a management or administrative role, including staff leadership, service development, and outcome-driven program delivery in behavioral health?

• Yes
• No

06

Do you have a current unrestricted licensure by Commonwealth of Virginia as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Clinical Psychologist.

• Yes
• No

07

Do you have a valid drivers license?

• Yes
• No

08

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran
• I am a Veteran
• I am a Disabled Veteran

Required Question

Employer City of Norfolk