Clinical Support Nurse - Home IV

About Us:

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service - always delivering a warm and attentive health care experience that boosts patients' state-of-mind, improves their health, and quality of life.

At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. Its about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe its what sets us apart from other employers.

For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.

About the Role:

The Clinical Support Nurse (CSN) coordinates patient care and admission service as it relates to home infusion therapies, including collaboration and coordination between the home infusion pharmacy, hospital/facility case management, home health agencies, physician offices, and managed care providers for patients in or returning to the home setting. The Clinical Support Nurse is a cross functional nursing position that supports both the clinical and sales and marketing objectives of Palmetto Infusion Services.

Schedule: Monday - Friday; 8:00 AM - 5:00 PM, on call as required.

Service Areas: Columbia, SC and surrounding areas.

Minimum Qualifications:

Experience/Education:

• Graduate from an accredited school of nursing.
• Active Registered Nurse license in the state(s) of practice.
• 2 years of RN experience.
• BLS or obtain upon hire.
• Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
• Ability to cope with ambiguous, changing environment while under pressure in a calm manner.
• Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.

Essential Functions:

• Provides infusion therapy and other skilled nursing care to patients in both the clinical and home environment including, but not limited to:

• Patient assessment and reassessment

• Patient and caregiver education/teaching

• Development and revision of the Plan of Care and the Plan of Treatment

• Implementation of physician orders

• Monitoring patient response

• Response to emergency patient needs

• Psychosocial support

• Provides pre-discharge patient assessments when appropriate.

• Communicates effectively with clinical, reimbursement, operational, and management personnel as required to coordinate home infusion referrals.

• Works collaboratively with providers, patients, and caregivers to establish priorities and set obtainable and measurable goals of patient care.

• Provides support and coordinated marketing efforts with sales team to include, but not limited to, providing educational programs to referral sources as requested.

• Completes and submits all required patient care documentation and reports in an accurate and timely manner.

• Effectively communicates changes in patient condition to care team, physician, and to Supervisor, as appropriate.

• Maintains knowledge and proficiency in evidence-based best practices through continuing education, staff meetings, and in-service opportunities.

• Participates in the orientation of other staff as requested.

• Occasional travel may be required.

• Takes on-call responsibility as assigned to provide 24-hour availability according to protocols.

About the Benefits:

• Competitive Compensation
• Comprehensive Medical Insurance
• Dental and Vision Insurance
• Company Life Insurance
• Voluntary Life and Disability Insurance
• Additional Voluntary Supplemental Plans
• Flexible Spending Account (Medical and Dependent Care)
• Health Savings Account
• 401K Retirement Plan
• Employee Assistance Program (EAP)
• Employee Discounts
• Ramsey SmartDollar Program
• Referral Program
• Tuition Assistance
• Paid Time Off
• 8 Paid Company Holidays

Patient Advocacy Statement:

At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether were working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive.

Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" - a standard of excellence that defines us and enriches the lives of those we serve.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.

OTHER

All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.