Clinical & Support Services Manager (Behavioral Health Regional Director)
Salary
$6,391.00 - $11,520.00 Monthly
Location
Elmwood, LA
Job Type
Classified
Job Number
225813
Department
LDH-Jefferson Parish Human Services Authority
Opening Date
09/08/2026
Closing Date
9/13/2026 11:59 PM Central
About this Job
Jefferson Parish Human Services Authority (JPHSA) is a Local Governing Entity created by the Louisiana Legislature in 1989. JPHSA is responsible for the management and operation of behavioral health and developmental disability services in Jefferson Parish. JPHSA provides fully integrated primary and behavioral healthcare services through its JeffCare program.
The Jefferson Parish Human Services Authority (JPHSA) Behavioral Health Community Services (BHCS) division provides a continuum of community-based behavioral health and support programs to assist individuals in their recovery from mental illness and/or addictive disorders. The Behavioral Health Regional Director for the BHCS division provides day-to-day oversight of community-based clinical programs, contracts, and grants for JPHSA. The incumbent serves as a Clinical and Support Services Manager, and has clinical oversight for Functional Family Therapy (FFT), Multi-Systemic Therapy (MST), and Community Psychiatric Support and Treatment Programs (CPST), and reports to the BHCS Division Director.
Minimum Qualifications
A master's degree in a social science, health or human services, nursing, or health administration field plus five years of experience in a health service, social service or education program; OR
A doctorate in a social science, health or human services, nursing, or health administration field plus four years of experience in a health service, social service or education program.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
Job Duties:
As a Behavioral Health Regional Director, you will,
Supervises the Functional Family Therapy (FFT) supervisor, the Multi-systemic Therapy (MST) supervisor, the Community Psychiatric Support and Treatment (CPST) supervisor, and the Administrative Program Specialist, per the Staff Development & Supervision Guidelines. Ensures adherence to policies and procedures
Monitors the FFT program, the CPST program, and the MST program. Duties include but are not limited to:
Ensures staff attends all training(s), team meetings, and supervision per the model guidelines
Ensures the necessary services are provided to meet the needs of the service recipients and the level-of-care addresses medical necessity
Provides consultation and on-call coverage to ensure the health and safety of service recipients
Ensures program supervisors are collaborating with the service recipient's primary care physician and psychiatrist to ensure continuity of care
Reviews the Plan of Care for clinical appropriateness and ensures it is updated every 6 months
Monitors fidelity to evidence-based and best-practice models by reviewing delivery of services
Ensures program outcomes are met consistently
Ensures adherence to the productivity standard for all programs. Ensures claims are submitted accurately
Monitors the Administrative Program Specialist (APS) responsible for authorizations of Medicaid billable programs, denial management and payment plans in the electronic health record, service record audits and records management, community resources, and National Voter Registration Act
Ensures staff is tracking authorization dates and reauthorizations requested before expiration
Ensures staff is verifying monthly insurance status and electronic health record is updated
Ensures records manager is properly securing service recipient files and records containing protected health information in accordance with Policies (Records Management; Privacy of Individuals Served; Release of Information) in conjunction with the JPHSA Records Officer
Ensures online records database for tracking and managing closed files to ensure retention schedule being followed and is maintained
Completes monthly and quarterly reports for assigned program/service areas
Position-Specific Details:
Appointment Type: Probational, Promotional, or Job Appointment
Career Progression: This position does not participate in a Career Progression Group
Work Schedule: Flexible work hours that may be outside of the traditional 8:00 am to 4:30 pm, Monday - Friday, schedule dependent on job duties.
Compensation: The salary offered will be determined based on qualifications and experience.
Note regarding the advertised pay range: The maximum amounts listed are the maximum salary amounts a person can make over their career and not the maximum amount we are allowed to pay a new hire.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
Enjoli Lewis
Jefferson Parish Human Services Authority
3616 S. I-10 Service Road West, Metairie, LA 70001
elewis@jphsa.org
504-838-5426
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave - Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Employer State of Louisiana
Address 1201 N 3rd St
Baton Rouge, Louisiana, 70802
Phone (866) 783-5462
Website http://agency.governmentjobs.com/louisiana/default.cfm
| Location | elmwood, LA |
| Salary | $6,391–$11,520 Per Year |
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