CMMS Administrator/Data Analyst

Position Summary 

Serves as the program's subject-matter expert for the GSA-provided NCMMS platform, keeping maintenance data, service records, and compliance documentation accurate across the statewide portfolio. 

Key Responsibilities 

• Records and manages all service calls, facility assets, and maintenance work orders in the NCMMS, including subcontractor and custodial service activity. 
• Maintains equipment inventories, locations, and maintenance plans/schedules, including documenting any approved deviations from the GSA Preventive Maintenance (PM) Guide schedule. 
• Stores supporting documentation (reports, testing records, photos, manuals, permits, certifications) within the system. 
• Continuously updates records and formally certifies data accuracy on an annual basis. 
• Tracks and reports against GSA's NCMMS key performance indicators (KPIs), which may change year to year. 
• Supports the Quality Control Manager with NCMMS-based reporting on inspection and corrective action data. 

Required Qualifications 

• 3+ years of experience administering a CMMS or similar maintenance data platform.
• Strong data analysis and reporting skills (Excel and database/CMMS reporting tools).
• Experience in a facilities or maintenance operations environment. 
• Ability to obtain HSPD-12 clearance. 

Preferred Qualifications 

• Direct experience with GSA's NCMMS platform. 
• Experience building KPI dashboards or performance reporting for maintenance operations.