CNC Service Technician

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Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

Select Machining Technologies represents globally recognized brands of CNC machine tools. We supply the most advanced metal cutting technology and integrated solutions to U.S. manufacturers of precision machined parts.

Summary of Responsibility:

Select Machining is looking for a CNC Service Technician located in Utah, Colorado, or Arizona to support the installation, maintenance, troubleshooting, and repair of CNC machine tools throughout the western United States. The ideal candidate will possess at least eight years of CNC machine tool service experience, with a strong emphasis on Soraluce machining centers. Working independently and traveling extensively to customer sites, this role is responsible for diagnosing and resolving electrical and mechanical issues, performing preventative maintenance, completing detailed service documentation, and delivering exceptional customer support. The successful candidate will effectively communicate technical information, collaborate with internal teams and vendors, and take ownership of customer equipment issues to ensure timely resolution and the highest level of customer satisfaction.

What You Will Contribute:

• Travel nationally to customer sites to install, troubleshoot and repair machine tool equipment and controls.

• Promote and perform preventative maintenance on customer machine tool equipment.

• Detect and resolve issues with electrical and mechanical components.

• Utilize machine tool technical documents, internal and vendor resources to research machine issues.

• Effectively communicate machine issues and status of install/machine repair to customer.

• Complete proper documentation (Service/Install report) and submit to Service Management and customer.

• Fulfill customer commitments to ensure complete customer satisfaction.

• Develop and maintain relationships with our machine tool suppliers and other third-party vendors.

• Take ownership of customer machine tool issues and coordinate with appropriate departments to successfully resolve the issue.

Other Functions:

• Perform related duties as required

The duties listed above are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Qualifications & Competencies:

• Ability to travel up to 75-100% of the work week; overnight travel required. Some international travel for training at machine builders facilities.

• High School Diploma/GED from a technical school is required.

• Minimum 8 years of years of CNC machine tool service experience, with a primary focus on supporting Soraluce machining centers.

• Control experience with Heidenhain, Siemens, Fanuc preferred but not required.

• Problem solving skills and attention to detail with technical aptitude is required.

• Ability to read and understand electrical, pneumatic and hydraulic drawings/schematics.

• Strong verbal and written communication skills.

• Basic skills in software associated with Microsoft other related business programs.

• A valid driver’s license is required.

Desired Qualifications and Experience that are a plus would include:

• Mechanical Systems: Hands-on experience with ball screws, linear guideways, spindles, gearboxes, tool changers, and other machine tool components.

• Electrical Systems: Strong troubleshooting skills involving servo drives, power supplies, encoders, machine wiring, and control boards.

• Control Systems: Familiarity with major CNC control platforms such as Heidenhain, FANUC and Siemens including fault diagnosis and troubleshooting.

• Metrology: Experience using ballbar systems, laser interferometers, granite squares, dial indicators, spindle analyzers, and other precision measurement equipment to verify and correct machine geometry.

• Machine Alignment: Proficiency in machine leveling, linear guide alignment, rail preload adjustments, spindle-to-table tramming, and geometric accuracy corrections.

What’s in it for You:

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:

• Competitive starting salary

• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance

• 3+ Weeks’ Vacation to Start

• 10 Company Paid Holidays

• 401(k) retirement plan with company contribution

• Tuition reimbursement

• Employee appreciation events and perks

• Employee Assistance Program

Mental and Physical Requirements:

• The physical demands and characteristics of the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  Must be highly mobile, able to access all areas of the premises.

• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.

• Ability to sit for prolonged period of times.

• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.

• Ability to frequently use hands and arms.

• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

• Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.

Certain positions are designated as safety-sensitive due to the nature of the work performed. Employees in these roles may also be expected to:

• Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.

• Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.

• Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.

• Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE).

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Job Requisition ID: 1893 Phoenix, AZ