Benefits:- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
CNC Router & Edgebander Field Service Technician (Installer / Trainer / Repair)
NewCNC, Holland, MI | Full-time | Monday–Friday, 8-hour shifts | Occasional U.S. and Canada travel
About NewCNC
NewCNC supplies CNC machinery to woodworking and plastics shops across North America, with a strong focus on the custom cabinet industry. Our equipment lines include CNC routers, edgebanders, horizontal and vertical boring machines, and CNC panel saws. We sell the machine, and we also stand behind it with hands-on installation, training, and service. That’s where you come in.
The Role
You’ll own the machine from our shop floor to the customer’s production floor. You’ll build and tune machines in-house, install them on site, teach operators how to run them, and keep them running when something goes wrong. If you like solving mechanical and electrical problems, working with your hands, and being the person customers count on, this job is for you.
What You’ll Do
- Assemble CNC routers, edgebanders, boring machines, and panel saws in our Holland facility
- Run quality-control checks and tune machines for accuracy before they ship
- Install and commission machines at customer locations
- Train customers on safe operation, setup, and routine maintenance
- Diagnose and repair mechanical, electrical, and control issues, both in the field and over the phone
- Document service work and share what you learn with the rest of the team
What We’re Looking For
- Strong troubleshooting skills. This is the most important part of the job.
- Strong mechanical aptitude and comfort with hand and power tools
- Basic electrical knowledge: reading schematics, using a multimeter, and understanding motors, sensors, and control wiring
- Basic computer skills
- Clear communication and a customer-first attitude
- Willingness to travel occasionally within the U.S. and Canada
- Valid driver’s license; passport (or ability to get one) for Canada and China trips
Nice to Have
- Experience with CNC routers, edgebanders, or other industrial woodworking equipment
- Background in cabinet making, millwork, or panel processing
- Familiarity with CNC controls, G-code, or CAD/CAM software
- Experience with pneumatics, VFDs, servo drives, or PLCs
- Field service or equipment installation experience
Schedule
- Full-time, Monday–Friday, 8-hour shifts
- Travel for installs and service calls