Coach Engagement & Operations Coordinator (Part-Time)

About the Role 

We’re looking for a highly organized, people-oriented Coordinator to support the growth, engagement, and day-to-day operations of our coaching community. This role is ideal for someone who enjoys balancing systems and structure with relationship-building and culture support.
 
The Coordinator will help create a more connected and engaged coach experience by supporting communications, tracking key data, organizing resources, and helping operational processes run smoothly behind the scenes.
 
This is a part-time role (15–20 hours/week) with flexible scheduling.
 

Key Responsibilities

Coach Community Engagement

• Help design and execute coach engagement initiatives and community-building efforts
• Create and manage coach announcements, celebrations, and recognition communications (birthdays, high feedback scores, milestones, wins, etc.)
• Help coordinate monthly coach calls, huddles, and other internal engagement activities
• Maintain a warm, responsive, and positive experience for coaches across communications

Operations & Coordination

• Organize and maintain coaching resources, documentation, and internal libraries
• Track coach feedback and assist with monthly reporting and insights
• Help maintain accurate records and operational systems
• Support scheduling, follow-ups, and administrative coordination as needed

Learning & AI Support

• Assist with creating certification quizzes and learning materials across coaching content
• Use AI tools (ChatGPT, Claude, Gemini, etc.) to improve workflows, organization, and content support
• Identify opportunities to streamline manual processes and improve efficiency

What We’re Looking For

• Strong organizational and project coordination skills
• Excellent written communication skills with a warm, professional tone
• High emotional intelligence and strong interpersonal instincts
• Comfortable working independently and managing multiple priorities
• Detail-oriented with strong follow-through
• Curious about leveraging AI tools to improve workflows and learning experiences
• Experience supporting communities, operations, learning programs, or coaching environments is a plus

Why This Role Matters

As our coaching community continues to grow, maintaining strong engagement and operational support has become increasingly important. Because much of the department’s time is spent traveling, coaching, and supporting client delivery, this role will help ensure the coach community remains connected, informed, supported, and celebrated.

Position Details

• Part-time: Approximately 15–20 hours per week
• Compensation: $20–$35/hour, depending on experience
• Hybrid-remote work environment, based in, or near, Montclair, NJ

Ideal Candidate

This role is a great fit for someone who is:

• Naturally proactive and dependable
• Friendly, upbeat, and people-centered
• Energized by both systems and community-building
• Comfortable balancing logistics with relationship management
• Interested in coaching, learning, leadership development, or people operations

 

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