Cocktail Server

Are you passionate about hospitality and energized by creating memorable guest experiences? Do you thrive in a fast-paced, upscale lounge environment? If so, Hilton Milwaukee is looking for a friendly, motivated Monarch Lounge Cocktail Server to join our Food & Beverage team. As a Monarch Lounge Cocktail Server, you will play a key role in delivering exceptional service and creating a welcoming atmosphere for our guests.

There's no better time to join us. The Hilton Milwaukee just completed a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, The Hilton Milwaukee is not only the city's largest hotel but also a historic gem. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.

What you will be doing?

• Providing friendly, attentive, and timely beverage and snack service
• Greeting guests warmly and confidently explaining drink specials and promotions
• Taking accurate orders and entering them promptly into the POS system
• Demonstrating knowledge of cocktails, beer selections, taps, and premium brands
• Maintaining cleanliness of guest tables, service stations, and lounge areas
• Replenishing beverages and checking back regularly to ensure guest satisfaction
• Handling cash accurately and responsibly in a self-banking environment
• Assisting the bar team and supporting overall lounge operations
• Adhering to all state, federal, and corporate liquor laws and safety standards
• Performing side work, cleaning duties, and special guest requests as needed

What we are looking for?

• Basic knowledge of food and beverage service (cocktail experience preferred)

• Ability to memorize and promote menu items and beverage offerings

• Strong communication skills and a positive, team-oriented attitude

• Comfort working in both busy and slower-paced environments

• Ability to lift and carry trays up to 40 lbs. and remain on your feet for extended periods

• Cash handling experience and ability to operate a POS system

• Willingness to obtain required licenses and certifications (TIPS certification required; bartender certification preferred)

• Scheduling & Physical Requirements

• Part-time position averaging 20-30 hours per week

• Requires standing, walking, bending, reaching, and lifting throughout shifts

• Indoor work environment with occasional exposure to lounge-related odors and cleaning products

What's in it for you?

• Free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus restaurants, lounges, spas, golf and ski destinations
• Free parking
• "Two-for-one" movie passes at Marcus Theatres
• Career growth opportunities within Marcus Hotels & Resorts
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (after 30 days), company-paid life insurance, EAP, and 401(k) with employer match
• And more!

Job Type: Part Time, Hourly, Union

Shifts Availability: Evenings including weekends and holidays

Pay Rate: $7.46/hour

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a 60-year legacy of service excellence. We are People Pleasing People, committed to creating extraordinary experiences for both guests and associates across our distinctive portfolio of hotels and resorts nationwide.

Note: This job description describes the general nature and level of work required. It is not intended to be an exhaustive list of responsibilities.

Hilton Milwaukee is an Equal Opportunity Employer.

Additional Information

• Hourly/Yearly Wage: $7.46/Hour