Coffee Shop Associate- PT

Coffee Shop Associate (Part-Time)

Location: Malden, MA (onsite)

Schedule: Monday-Friday, 6:00 AM - 11:30 AM

Pay: $18.50 - $20.00 per hour

About the Role

Are you dependable, customer-focused, and happy working with people? As our Coffee Shop Associate, you'll be the face of New England Coffee, running our front-of-house café and bringing our quality coffee experience to customers and employees every weekday morning.

What You'll Do

• Assist with open \ close procedures, brew and serve coffee, stock food displays, take phone orders, and ring up sales accurately.

• Give every guest friendly, efficient service.

• Clean and check brewing and serving equipment on a daily, weekly, and monthly schedule, and report any issues to the service team promptly.

• Track inventory and order supplies so the café stays fully stocked.

• Work with fellow associates and the fulfillment supervisor to refresh the café's offerings based on trends and new products.

• Follow all safety, food safety, and Good Manufacturing Practices (GMPs), including the emergency action plan, and report injuries or unsafe conditions right away.

• Cross-train to help with back-of-house e-commerce fulfillment as needed, and take on other duties as assigned.

Requirements:

• Current MA Food Handler and Allergen certification, or the ability to complete the training.

• Reliable, punctual, and detail-oriented, and comfortable in a fast-paced team environment.

• Basic computer skills.

• Clear spoken and written English (Spanish is a plus).

• Able to lift up to 30 lbs. and to stand, reach, climb, and bend during a shift.

• Flexibility to adjust hours when business needs require.

Nice to Have

• Customer-facing experience in a coffee shop, bakery, restaurant, or retail setting.

• Experience with cash handling, point-of-sale systems, and coffee preparation.

• Strong organizational skills and a quality-focused mindset.

• Recent culinary or hospitality trade school graduates are strongly encouraged to apply.