Collections & A/R Specialist

Position Summary

Our client is seeking a detail-oriented and results-driven B2B Collections & Accounts Receivable Specialist to join our finance team. This role is responsible for managing customer accounts, collecting outstanding balances, reducing aging receivables, and ensuring timely payment of invoices. The ideal candidate will possess strong communication, problem-solving, and relationship management skills, with experience handling business-to-business collections in a high-volume environment.

Key Responsibilities

• Manage and maintain a portfolio of business customer accounts.

• Conduct collection activities via phone, email, and written correspondence to secure timely payment of outstanding invoices.

• Monitor accounts receivable aging reports and prioritize collection efforts.

• Investigate and resolve billing discrepancies, payment disputes, and account issues.

• Reconcile customer accounts and apply payments accurately.

• Collaborate with customers, sales teams, and internal stakeholders to resolve collection concerns.

• Negotiate payment arrangements while maintaining positive customer relationships.

• Document collection efforts and account activity within ERP or accounting systems.

• Prepare reports related to collection trends, aging receivables, and account status.

• Support month-end close activities and assist with cash application functions as needed.

• Ensure compliance with company policies and financial controls.

Qualifications

• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.

• 2+ years of B2B collections and/or accounts receivable experience.

• Strong understanding of accounts receivable processes and credit management.

• Experience working with ERP systems and accounting software.

• Proficiency in Microsoft Excel, including reconciliations, lookups, and reporting.

• Excellent communication, negotiation, and customer service skills.

• Strong organizational skills with the ability to manage multiple priorities and deadlines.

• High attention to detail and accuracy.

Benefits

• Medical, dental, and vision insurance.

• 401k retirement account.

Pay Details: $33.00 to $38.00 per hour

Search managed by: Matthew Nolan

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.