Collections Director - Treasury

Overview

Treasury supports the digital transformation journey of Microsoft's customers, partners & vendors by providing competitive credit and payment solutions to support revenue growth while managing credit risk. We are a compliance first organization with customer obsession and deal economics focus, while managing our large Accounts Receivable portfolio.

The Treasury team is looking for a Collections Director - Treasury to lead the North American market and to partner with business leaders to accelerate profitable growth across North America. If you have a passion for data-driven decision making, operational excellence, and leading diverse teams across geographies, this is a role for you. We are a leader in AI initiatives, and your role will require adopting to new automation.

Microsofts mission is to empower every person and organization on the planet to achieve more. That's what inspires us, drives our work, and pushes us to challenge the status quo every day. Through our Cloud-first strategy, we strive to deliver solutions that are optimized for the world and enable customers to drive their business more successfully.

Responsibilities

Leadership & People:

• Lead, coach, and develop a high-performing North American Collections team; set clear expectations, encourage accountability, and create an inclusive, growth-mindset culture.
• Model Microsoft leadership principles by communicating with clarity, generating positive energy, and delivering results through others.
• Invest in capability building across the region and support career development and succession planning.
• Be a strategic thinker, leveraging the ability to learn to understand and connect complex business models quickly.

Prioritization:

• Own the North American financial rhythm of the business: monthly close for cash collections, reporting, ensure accuracy, timeliness, and clear storytelling.
• Drive performance to accelerate cash collections and working capital; identify risks/opportunities and recommend actions to improve outcomes.
• Standardize and simplify reporting and planning processes across countries; leverage automation and analytics to increase insight and reduce manual effort.

Partnership:

• Collaborate with Sales, MCAPS, Operations, and Engineering to improve business health metrics, and find solutions for our customers when help is needed to pay. Gain credibility and partnership quickly. Ability to influence senior stakeholders with empathy and integrity
• Ensure consistent policy application, strong controllership, and alignment to global finance priorities.
• Drive cross‑functional alignment on business vision and priorities, translating strategy into clear, actionable requirements.

Protect:

• Ensure strong controllership and compliance across North America, including adherence to Microsoft policies, internal controls, and local statutory requirements.
• Champion privacy, security, and ethical standards; promote a compliance-first culture through decisions, communications, and coaching.

Other:

• Embody Microsoft's culture and values

Qualifications

Required/minimum qualifications:

Masters Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 8+ years experience in financial analysis, accounting, controllership or finance, or related field OR Bachelors Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 10+ years experience in financial analysis, accounting, controllership or finance, or related field OR equivalent experience.

1+ year(s) experience managing direct reports.

Additional or preferred qualifications

• Masters Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 8+ years of post-graduate financial analysis, accounting, controllership, or finance work experience OR Bachelors degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 12+ years of post-graduate financial analysis, accounting, controllership, or finance work experience OR equivalent experience.
• 3+ years' experience managing direct reports with a proven ability to coach and develop talent..
• 5+ years' experience in finance roles in multinationals.
• 3+ years' work experience in the technology industry.
• 8+ years of progressive finance experience with demonstrated ownership of Accounts Receivable and Collections
• Proven analytical, problem-solving, and executive storytelling skills; ability to simplify complex topics into clear actions
• Demonstrated change management capability; track record of driving process improvements and automation
• In this role, you can never be successful on your own.  You need to be passionate about working with others, helping others, and learning from others.  This applies whether they are your colleagues in the team, in other Microsoft teams, or in our BPO teams, which are vital for our success.  You will need to subscribe to the principles of inclusion and to value and enjoy working in diverse teams.
• Genuine curiosity about AI. You don't need a PhD, but you do need to care about the technology and be willing to build a real understanding of how to use it in the role.
• Flexible working with 3 days per week working in the office and 2 days per week working from home.

Financial Analysis M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.