Collections Manager

Essential Job Duties (Most Complex Responsibilities)

• Lead and oversee collections and cash application teams, managing performance, workflow distribution, coaching, and professional development.
• Develop and execute collection strategies to reduce aged accounts receivable, improve cash realization, and support firm financial objectives.
• Partner with attorneys, clients, and finance leadership to resolve complex collection issues, payment disputes, e-billing challenges, and delinquent accounts.
• Analyze accounts receivable portfolios, aging trends, payment patterns, and collection risks, providing recommendations on escalations, payment arrangements, write-offs, and third-party collections.
• Oversee the accurate and timely application of cash receipts, including checks, wires, ACH payments, and trust/escrow-related transactions.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.