Collections Operations Analyst

Job Information

Posting Date

04-Sep-2026

Requisition ID

3477

States/Provinces/Cities

Manila

Location Type

Hybrid

Business Unit

Business Professionals

Function

Finance

Full Time or Part Time

Full Time

Description & Requirements

Role purpose

To be responsible for collecting payments per agreed terms from clients cordially and courteously; work closely with Partners and staff in offices to ensure that collections activities are coordinated and escalated as necessary.

Main responsibilities

• Liaise with In-Market Finance staff, Partners, management, and other staff as appropriate to ensure that all receivables are followed up promptly per the Firm's standardized best practice, including discussing current and future issues that may delay or prevent payment of invoices
• Minimize risks surrounding long outstanding debts to avoid write-downs, write-offs, and bad debts
• Liaise with Client Support teams responsible for Global Key Client relationships
• Carry out approved credit adjustments, write-downs, and write-offs
• Liaise with the Cash Management team about the allocation of cash against invoices
• Produce and publish all standard and ad-hoc collections reports, and ensure all interested parties are kept up to date with relevant and timely collections information
• With limited supervision, work independently to complete assigned tasks and work responsibilities to meet agreed objectives
• Consider the impact of recommendations when making decisions or resolving problems

Technical skills, qualifications and experience

• Some experience within a similar position
• General understanding of accounting or finance principles as well as the specific law firm or professional service accounting structure, environment, and requirements
• Previous experience working in a professional services environment
• Keen attention to detail and effective organizational skills
• Excellent English communication skills (verbal and written)
• Advanced technological proficiencies, inclusive of Microsoft Windows, Excel, and Word
• Ability to prioritize and handle multiple tasks to meet deadlines
• Ability to perform at high levels in a fast-paced ever-changing work environment and successfully adapt to changing priorities and work demands, including learning new skills when required
• Ability to exchange ideas and information effectively concisely and logically, and be sensitive to audience diversity
• Exercise required a degree of tact and diplomacy when dealing with others and in handling sensitive issues
• Flexibility to work a reasonable shifting schedule is required

About us

Baker McKenzie empowers clients to compete in the global economy. We provide comprehensive and practical legal advice that cuts through complexity with clear, actionable guidance. Our people represent diverse cultures and jurisdictions, combining local know-how with international expertise to ensure your business thrives across borders.

Additional Information

Baker McKenzie is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people - regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age - to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates.

Reasonable Accommodation statement:

If you require a reasonable accommodation during the application process, please let your recruitment contact know. We are committed to working with candidates to ensure an inclusive and accessible experience in accordance with applicable laws and our commitment to diversity.