Collections Representative

Help keep the business moving by resolving accounts-fast, fair, and professionally.

Collections Representative

Pay Range: $23/HR

Location: Onsite

CR&R is hiring a Collections Representative to manage high-volume residential and commercial accounts. This role is phone-heavy, fast-paced, and ideal for someone who can balance firm collections with strong customer service.

What You'll Be Doing

• Making and receiving high-volume calls to customers with past-due balances
• Collecting payments and setting up payment arrangements
• Resolving billing questions and account disputes
• Documenting every customer interaction accurately
• Working daily with internal teams to close out issues quickly

What We're Looking For

• 2+ years in collections, AR, or high-volume customer account work
• Comfortable spending most of the day on the phone
• Confident handling difficult or escalated conversations
• Organized, detail-oriented, and reliable in a fast-paced office

Why Join CR&R

• Stable company providing essential services
• Competitive pay and full benefits
• Clear path to growth within Finance or Customer Operations

Benefits

• Medical
• Dental
• Vision
• 401(k) with company match
• Paid Time Off (PTO)
• Sick Pay

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