Collections Specialist – Job DescriptionJob SummaryA Collections Specialist is responsible for monitoring accounts receivable, contacting customers to collect overdue payments, and resolving billing issues. This role requires strong communication, negotiation, and problem-solving skills to ensure timely payment while maintaining customer satisfaction.Key ResponsibilitiesMonitor customer accounts to identify outstanding debts and overdue paymentsContact customers via phone, email, or written communication to collect paymentsNegotiate payment plans and settlements when necessaryInvestigate and resolve billing discrepancies or disputesMaintain accurate records of collection activities and customer interactionsEnsure compliance with company policies and legal regulations (e.g., FDCPA)Collaborate with accounting and sales teams to resolve account issuesPrepare reports on collection status and aging accountsEscalate unresolved accounts when necessaryRequired Skills & QualificationsHigh school diploma or equivalent (Associate's or Bachelor's degree preferred)Proven experience in collections, accounts receivable, or customer serviceStrong communication and negotiation skillsAttention to detail and problem-solving abilitiesAbility to handle difficult conversations professionallyProficiency in accounting software and Microsoft Office (especially Excel)Knowledge of collection laws and regulations is a plusPersistence and resilienceTime management and organizationEthical judgment and integrityAnalytical thinkingWhy Work with Rechtien International Trucks?Weekly payPaid holidays, vacation, and personal days401(k) with company matchMultiple incentive plans in addition to base payTool Certification ProgramPaid training and ongoing developmentStable employment with a well-established companyClear paths for growth and advancementWhat we're aboutFounded in 1981, Rechtien International Trucks, Inc. is a South Florida truck dealership providing truck sales, parts and service for commercial vehicles. Our customer support includes over 50 service bays, more than $4 million in parts inventory and 4 convenient locations in Miami, Ft. Lauderdale, Riviera Beach and Ft. Pierce, Florida. Rechtien International is an authorized medium and heavy duty truck dealer offering a full line of services for International brand trucks, Ottawa yard spotter tractors and new tow trucks from Miller Industries. We are an authorized IC Bus parts, service and warranty service center. We are also an Idealease affiliate providing full service truck leasing and daily, weekly and long term truck rental as well as contract maintenance and much more. Our sales team is made up of a highly trained staff to assist with all of your questions about commercial trucks.#J-18808-Ljbffr