Position OverviewThe Collections Specialist is responsible for following up with invoices that have been sent to payers but have not yet been paid. This individual is also responsible for researching denials and converting them.Essential Job FunctionsProcess at least 5 claims per hour.Manage a portfolio of payers ensuring collections, aging and denials are being processed in a timely fashion.Assist with billing efforts by eliminating denials and keeping payer rules up to date.Perform month‑end reconciliation; assisting other departments as needed.Meet daily, monthly and quarterly collection goals set by management.Ensure work being performed meets internal and external compliance requirements.RequirementsHigh school diploma or GED required.Minimum of 2 years related experience; healthcare, medical office, customer service preferred.Proficient in Microsoft suite of products including Outlook, Word and Excel.Strong basic math and accounting skills.Proven ability to manage in a high call volume environment with accuracy and efficiency.Other Skills / AbilitiesMust be able to adhere to confidentiality standards and professional boundaries at all times.Attention to detail.Time management.Ability to remain calm and professional in stressful situations.Strong commitment to excellence.Quick‑thinking and astute decision‑making skills.Effective problem‑solving and conflict resolution.Excellent organization and communication skills.Physical RequirementsMust be able to speak, write, read and understand English.Occasional lifting, carrying, pushing and pulling of 25 pounds.Prolonged walking, sitting, standing, bending, kneeling, reaching, twisting.Must be able to sit and climb stairs.Must have visual and hearing acuity.Must have strong sense of smell and touch.EnvironmentPerforms duties in an office environment during agency operating hours.Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.#J-18808-Ljbffr
It all started with a simple idea: How can we help people live better lives by providing better home healthcare? That idea became a company called Aveanna, dedicated to bringing new possibilities and new hope to those we serve.
At Aveanna, we believe that the ultimate place for caring is right in the comfort of home. We are a new company that has quickly established itself as a pre-eminent, national leader in healthcare as well as homecare. We believe in clinical excellence, innovation, and compassionate care to every patient and family we are privileged to help. But what sets us apart most is our focus on the relationship between the caregiver and the patient. By surrounding our patients with superior resources, and by giving our caregivers better technology and training, we are able to provide superior healthcare that makes a difference in what’s possible in outcomes and daily living.
Aveanna’s leadership team has worked for more than 40 years building other great home healthcare companies on a national level. Now that experience is building the healthcare company of the future. Today, Aveanna Healthcare cares for patients and families in 33 states through our rapidly growing network of more than 300 branch offices, offering a variety of care and services to more than 40,000 children and adults.