Position Summary The Collections Specialist will be responsible for managing and collecting outstanding accounts receivable and minimizing overdue balances while maintaining positive relationships with Ambipar customers. This role involves contacting clients regarding overdue payments, monitoring customer accounts, resolving billing issues, and ensuring timely payments. The position is full‑time, Monday through Friday, for a period of 2‑3 months.Essential Job Functions Review and monitor accounts receivable aging reports;Contact customers via phone, email, and written correspondence regarding past‑due accounts;Negotiate payment arrangements and establish payment plans when appropriate;Investigate and resolve billing discrepancies, disputes, and payment issues;Maintain detailed records of collection activities and customer communications;Process payments and update account information accurately;Collaborate with Operations, Sales, Accounting, and other internal teams to resolve account concerns;Recommend accounts for escalation, legal action, or external collection agencies when necessary;Ensure compliance with company policies and applicable collection laws and regulations;Prepare reports on collection status, delinquency trends, and account performance.Minimum Job Requirements Associate's or bachelor's degree in Finance, Accounting, or Business;Previous experience in collections, accounts receivable, customer service, or related financial roles;Minimum 5 years of experience with collections activity;Strong communication, negotiation, and conflict‑resolution skills;Proficiency with Microsoft Office, especially Excel;Strong attention to detail and organizational skills;Ability to handle sensitive customer interactions professionally and confidentially;Time‑management skills with the ability to prioritize multiple accounts;Verbal communication skills for clear and concise customer interactions;Ability to listen to clients over the phone or Teams calls via laptop computer.Preferred Job Requirements Knowledge of accounts receivable processes and collection practices;Ability to analyze account histories and payment trends;Strong problem‑solving and decision‑making abilities;Familiarity with relevant debt collection regulations and compliance requirements;Experience with Workday or similar accounting ERP system.Work Schedule & Work Environment The Collections Specialist position is full‑time, Monday through Friday, lasting 2‑3 months. It will be performed primarily in an office setting with the employee spending most of the day seated at a desk while using a laptop to review financial records and manage customer account information and communicating on the phone.Physical Requirements Remain seated for extended periods while working at a laptop computer;Frequent use of a computer, keyboard, mouse, and telephone;Communicate clearly and professionally in person, over the phone, and through electronic communications;Read computer screens and written documents, distinguishing text and numerical data;Operate standard office equipment such as computers, printers, copiers, and scanners;Occasionally stand, walk, bend, reach, and lift or carry office materials up to 10–15 pounds;Maintain concentration and attention to detail while performing repetitive tasks and handling multiple accounts;Work in a standard office environment with normal levels of noise and interruptions;Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.Job Description and Hiring Disclaimer This position description incorporates the core responsibilities of the job and recognizes that other related duties not specifically mentioned might also be performed, depending on operational needs. The hiring department will conduct interviews of qualified individuals prior to requesting a criminal background check, and no application submitted prior to such an interview shall inquire into an applicant's criminal history. If this position requires a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. Employment will also be contingent upon successful completion of a drug test.Equal Opportunity Employer Statement We are an equal‑opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, or any other characteristic protected by law.#J-18808-Ljbffr