Lendistry is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, or membership in any other group protected by federal, state, or local law. If you need assistance or accommodation due to a disability, you may contact us at hr@lendistry.comPosition Overview As a Collections Specialist I, you will assist the Collections Manager with collecting and preserving Lendistry's loan portfolio. Some travel may be required.Key Responsibilities Work directly with the Collections Manager in regards to past‑due loan payments.Assist in the collection of loans.Ensure collections actions are in compliance with specific program regulations.Follow up with clients regarding past‑due payments and required information for modification and executed loan documents.Assist in the preparation of modification and servicing memos.Assist in resolving past‑due loans, including scheduling or processing payments.Assist with establishing borrowers' intentions regarding payoff at loan maturity or possible renewal/extension.Communicate effectively with past‑due clients to determine eligibility and initiate workout plans.Negotiate settlement plans and draft agreements.Assist in the preparation of default notices and demand letters.Support the closing department with discrepancies noted in loan documents and approvals.Prepare and manage reports.Perform other duties as assigned to support efficient department operations.Requirements High school diploma.Strong analytical skills.Credit experience preferred.Customer service experience required.Previous collection experience preferred.Detail‑oriented and strong organizational skills.Proficiency with Microsoft Office.Excellent written and oral communication skills.Ability to work effectively with other staff and thrive in a busy environment.Assertiveness and confidence.Benefits Comprehensive Medical, Dental, and Vision Insurance.Generous Paid Time Off.Birthday Day Off.12 Paid Company Holidays.401(k) Match.FSA and HSA.Paid Life Insurance.Paid Disability Insurance.Pet Insurance.Employee Assistance Program (EAP).Professional Development Courses.In‑office provided snacks and drinks.Gym facilities (LA & Tustin/CEC Offices).In‑office engagement activities.Compensation Range The U.S. base salary range for this full‑time position is $22.00 – $29.00 an hour. The range reflects the minimum and maximum base salary for new hires across all U.S. locations.Physical Requirements This is a stationary position requiring frequent sitting (~95%). It involves repetitive wrist motions, grasping, speaking, listening, close vision, and the ability to adjust focus. It may also require occasional standing, lifting and carrying up to 20lbs, walking, kneeling, bending, twisting, pulling/pushing, and reaching above the shoulder.#J-18808-Ljbffr