Collections Specialist

Job DescriptionThe Wall Group, a division of WME Fashion, is seeking a detail-oriented Collections Specialist to support the Accounts Receivable and Finance teams. This role is responsible for managing outstanding receivables, maintaining accurate cash application records, and partnering with internal booking teams and external clients to ensure timely payment of invoices. The ideal candidate is highly organized, proactive, and comfortable working with a high volume of invoices across fashion, beauty, and production clients.Key ResponsibilitiesAccounts Receivable & CollectionsMonitor and manage the AR aging report to identify overdue invoicesPerform proactive collections outreach via email and phone to clients regarding outstanding balancesFollow up on invoices with brands, production companies, agencies, and accounting teamsMaintain detailed records of collection efforts and payment statusCash Application & ReconciliationApply incoming payments accurately to invoices in the accounting systemInvestigate and resolve unapplied cash and payment discrepanciesReview bank deposits, wires, ACH, and check payments to ensure proper allocationIdentify and escalation payment issues such as short pays, duplicate payments, or bounced checksClient & Portal ManagementSubmit invoices and track payments through client portals (Coupa, Ariba, etc.)Update vendor and banking information within client systems as neededWork with clients to resolve portal related payment delaysInternal CoordinationPartner with billing, booking teams, and finance to resolve invoice disputesReview refunds, credit memos, and invoice adjustments to ensure proper processingCoordinate with Treasury on payment tracking and deposit confirmationsReporting & AnalysisMaintain AR aging schedules and provide updates to finance leadershipAssist with month end close by ensuring receivables and cash application are accurateIdentify trends in late payments and recommend improvements to the collections processWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements3 to 5 years of experience in Accounts Receivable or CollectionsExperience managing high volume invoices and client collectionsStrong attention to detail and problem solving skillsExcellent written and verbal communication skillsExperience working with ERP systems (SAP preferred)Experience with client invoicing portals such as Coupa or Ariba is a plusProficiency in Excel#J-18808-Ljbffr