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Collections Specialist

Westinghouse

Miami

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JOB DETAILS
SALARY
$19–$22 Per Hour
JOB TYPE
Temporary
SKILLS
Accounts Receivable, Aging Analysis, Bankruptcy, Billing, Collection Agency, Credit and Collections, Customer Relations, Customer Relationship Management (CRM), Customer Service Systems, Customer Support/Service, Develop and Maintain Customers, Documentation, Financial Trend Analysis, Forecasting, Legal, Microsoft Excel, Microsoft Outlook, Microsoft Product Family, Negotiation Skills, Past Due Accounts, Problem Solving Skills, Progress Reports, Salesforce.com, Service Delivery
LOCATION
Miami
POSTED
Today
About the role: Location: onsite only Miami, FL 33134. We're looking for a Collections Specialist on behalf of our client. This is a 1-year contract assignment (W-2). You will manage delinquent accounts across multiple aging buckets. (1-120+ days), including specialized queues such as First Payment, Defaults, Write-offs, Legal, and Bankruptcy. We are looking for a positive person to ensure prompt collections while maintaining positive customer relationships. Location: onsite only- Miami, FL 33134. You will report to the onsite Manager. 1-year contract assignment.(W-2) Key Responsibilities: * Manage a portfolio of accounts from early delinquency through legal and bankruptcy stages. * Perform daily collection activities including phone calls, emails, texts, and formal letters. * Collaborate with Customer Service, Product, Billing, and Legal teams to resolve payment issues and disputes. * Prepare weekly forecasts and progress reports by aging bucket. * Analyze aging accounts receivable (AR) and monitor for non-payment trends. * Offer and manage payment plans, process payments, and evaluate eligibility for extensions. * Conduct skip tracing and assign field cases for accounts lacking contact information. * Investigate and resolve collection-related disputes promptly. * Prepare and submit cases for litigation to the legal team. * Coordinate with third-party collection agencies and manage feedback loops. * Negotiate settlements, gather project updates, and collect missing documentation to resolve outstanding balances. Qualifications: * Experience: Minimum 3 years in a collections role managing aging and default accounts. * Education: High school diploma required; college degree is helpful. Software Proficiency: * Zuora (billing and subscription management) * Salesforce (CRM and case tracking) * CIS (Customer Information System) * Microsoft 365 Suite (Excel, Outlook, Teams) Our Safety Pledge to You: If you are as committed to your success as we are committed to your safety, then this is the position for you! For us, our guiding principle has always been and will continue to be the safety of our people. It's that simple! Why WECTEC Staffing Services? WECTEC Staffing Services delivers customer-focused solutions, offering everything from high-volume, cost-effective staffing to specialized niche roles, while maintaining best-in-class service. Our employees bring expertise across technical and corporate functions, supporting international contracts in over five countries. We invite you to explore opportunities within our distinguished global talent network. WECTEC Staffing Services offers competitive pay to all of our employees. Additionally, most positions qualify for benefits including the following: * Comprehensive Health and Income Protection Benefits * 401(k) Savings Plan * Paid Vacations for Qualifying Positions We are committed to transparency and equity in all our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $19.00/hr. to $22.00/hr. WECTEC Staffing Services continues to successfully place professional and technical resources into key roles globally. You can learn more by visiting www.wectecstaffing.com You can submit your completed application, and explore other available options, using the following link: careers.westinghousenuclear.com Get connected with WECTEC Staffing Services on social media: LinkedIn Equal Opportunity Employer including Veterans and Individuals with Disabilities

About the Company

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Westinghouse

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