Collections Specialist | PrimientAbout the RoleThe Collection Specialist is responsible for managing accounts receivable and accounts payable functions, including collecting outstanding invoices, resolving customer disputes, processing vendor payments, and providing U.S. accounts payable support by assisting with payment inquiries, vendor communication, and issue resolution to ensure timely and accurate financial operations.Key responsibilities: Collections SpecialistCollect and follow up on outstanding customer invoices to ensure timely payment.Monitor accounts receivable aging reports and prioritize overdue accounts.Investigate and resolve billing discrepancies, payment disputes, and account issues.Maintain accurate customer account records and collection notes.Communicate professionally with customers regarding payment status and account balances.Collaborate with internal departments such as Sales, Customer Service, and Accounting to resolve payment delays.Reconcile customer payments, credit memos, and adjustments.Support accounts payable activities, including invoice verification and vendor communication.Provide U.S. accounts payable support for business deposits, check pass, etc.Provide updates on outstanding balances and collection activities.Ensure compliance with company policies, financial procedures, and collection regulations.Assist in improving collection processes and reducing delinquent accounts.About YouStrong communication and negotiation skillsExcellent problem-solving and conflict-resolution abilitiesHigh level of accuracy and attention to detailAbility to manage multiple tasks and meet deadlinesCustomer-focused with a professional attitudeStrong organizational and time-management skillsAbility to work independently and collaboratively within a teamAnalytical thinking and decision-making skillsAssociate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferredEquivalent work experience may be consideredProficiency in accounting software and Microsoft Office applicationsStrong written and verbal English communication skills2+ years of experience in collections, accounts receivable, or accounting supportExperience handling customer disputes and overdue accountsPrevious exposure to accounts payable functions preferredExperience working in a fast-paced, deadline-driven environmentUnderstanding of accounting principles and financial processesKnowledge of collection procedures and credit managementFamiliarity with U.S. accounts payable processes and vendor payment practicesUnderstanding of customer service best practicesKnowledge of compliance standards and financial controlsTotal RewardsThe annual pay range estimated for this position is $41,104.80 - $51,381.00 + overtime.Please note that while this range reflects the full spectrum of compensation available for this role, individual compensation will be determined based on several factors including your experience, skills, and alignment with the role's responsibilities. During the interview process there will be an opportunity to discuss how your background fits into the pay range.Competitive PayMultiple Healthcare plan choicesDental and vision insuranceA 401(k) plan with company and matching contributionsShort- and Long-Term DisabilityLife, AD&D, and Voluntary Insurance plansPaid holidays & vacationFloating days offParental leave for new parentsEmployee resource groupsLearning & development programsFun culture where you have an opportunity in shaping our futurePrimient is an equal opportunity employer, committed to the strength of an inclusive workforce .California Consumer Privacy Act (“CCPA”)The Company is committed to complying with the California Consumer Privacy Act (“CCPA”) and all data privacy and laws in the jurisdictions in which it recruits and hires employees. We collect the following categories of personal information for the purpose of hiring the best qualified applicants and to comply with applicable employment laws: Name and contact information; Job preference and work availability; Social Security Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference and background check information, including relevant criminal history and credit history; Social media information; Pre-employment test results; Post-offer medical examination information and results, including drug test results; Voluntary self-disclosure information regarding minority, veteran, and disability status; and Information provided by you during the hiring process.#J-18808-Ljbffr