Collections Specialist

Responsibilities:

• Assists patients and others who contact NRHS PFS to get resolution of patient claims, or any other issues related to the hospital stay.
• Utilizes internal software and external websites to expedite reimbursement of claims.
• Processes correspondence related to assigned accounts.
• Makes appropriate revisions to accurately resolve accounts.
• Resolves credit balances on accounts.
• Process and mails out refund checks on a weekly basis.
• Assists cashier as required.
• Special projects assigned by management.

Qualifications:

Education

• High school diploma or equivalent
• Knowledge of medical terminology preferred.

Experience

• Experience in collection of accounts for healthcare service providers (hospital, urgent care clinics, and/or physician’s office) preferred.

(Above requirements can be met by equivalent combination of education and experience)

 

Compensation/Benefits

• $16.07-$26.25/hr depending on previous work experience.
• Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement.