Collector II

Workway

San Diego, CA

JOB DETAILS
SALARY
SKILLS
Auto Insurance, Automotive Financing, Call Volume, Consumer Loans, Credit Union, Credit and Collections, Demographics, English Language, Federal Laws and Regulations, Health Plan, Insurance, Loan Collateral, Loans, Multilingual, Negotiation Skills, Past Due Accounts, Spanish Language, State Laws and Regulations
LOCATION
San Diego, CA
POSTED
30+ days ago
We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Collector opportunity with a reputable Credit Union.

The Collector is responsible for the specific duties listed below.

Your specific duties will include:
  • Collects on loans that are 11 days to 60 days delinquent, branch 21 negative shares and negative shares over $500 from day 29 to charge off.
  • Performs all activities related to collecting amounts due on delinquent loans and negative shares in compliance with department work standards.
  • Handles a demanding high volume of calls daily to include both inbound and outbound.
  • Resolves delinquency status by analyzing member situation, negotiating, and securing acceptable repayment arrangements within guidelines.
  • Follows up and monitors delinquent loans/shares to ensure promised arrangements are kept.
  • Performs skip tracing on loans/shares as needed to verify member contact/demographic information and locate new contact information.
  • Assists members in resolving collateral protection insurance add-ons. Educate members on consumer auto loan insurance requirements.
Required qualifications for the position include:
  • A high school diploma, G.E.D., or equivalent is required.
  • A minimum of one year of experience as a collector is required, along with working knowledge of relevant state and federal laws, policies, and regulations related to credit and collections.
Preferred qualifications for the position include:
  • Bilingual proficiency in Spanish and English is preferred.
  • Knowledge of Symitar and Akuvo.
  • Experience with skip tracing.
Pay Rate Range: $28.00 an hour

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO. To receive state and federal compliance posters, e-mail

hr@workway.com

or call 972.514.1515.

We collect personal information as part of the application and hiring process. For details about the categories of information collected, purposes of use, and your rights under law, please review our Candidate Privacy Act Disclosure Notice: Privacy Policy

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About the Company

W

Workway

Opening our doors in 2005, the founders of Workway were the first in the staffing industry to nationally specialize in the areas of Title, Escrow, Mortgage and Foreclosure. Since then, Workway has become the leading experts in this field delivering talent on a national basis. We are a staffing business that has grown and evolved with the industry through technological advances, economic shifts and the dynamics of a changing work force.

In 2011, Workway was purchased by the “Bowmer” family from the original founders continuing its operation as a family owned business. The “Bowmer” family have been prevalent within the employment services industry for the last 25 years with John Bowmer, Workway’s Chairman, having been CEO and Chairman of Adecco SA.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2005
WEBSITE
https://workway.com/