Collector - Inbound

Linde plc

Ankeny, IA

JOB DETAILS
SKILLS
Credit and Collections, Customer Escalations, Past Due Accounts, Telephone Skills
LOCATION
Ankeny, IA
POSTED
25 days ago
  • You will answer inbound phone calls from internal and external customers
  • Process payments is part of your role and to make credit release decisions following procedures as stated in The Linde way
  • Refer customer disputes to field personnel for final resolution
  • You are going to make payment arrangements on delinquent accounts
  • Perform outbound collections calls in support of credit release procedures
  • Escalate customer disputes and collections situations as necessary
  • You will assist the team in meeting inbound service level standards

About the Company

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Linde plc