Collector - Outbound

Linde plc

Ankeny, IA

JOB DETAILS
SKILLS
Credit and Collections, Customer Escalations, Past Due Accounts, Telephone Skills
LOCATION
Ankeny, IA
POSTED
14 days ago
  • You will answer inbound phone calls from internal and external customers
  • Process payments is part of your role
  • Make credit release decisions following procedures as stated in The Linde Gas & Equipment Inc. way
  • Refer customer disputes to field personnel for final resolution
  • You will also make payment arrangements on delinquent accounts and perform outbound collections calls in support of credit release procedures
  • Escalate customer disputes and collections situations as necessary
  • Also, you will assist team in meeting inbound service level standards

About the Company

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Linde plc