College Connection Coach

Amount of Travel Required: Regular Travel between assigned high schools and NTCC campus

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Primary Responsibilities: High School & Dual Credit Engagement

• Build and maintain strong relationships with assigned high schools, students, parents, and school personnel

• Provide guidance to dual credit and prospective students regarding college readiness, enrollment, and academic planning

• Conduct one-on-one advising sessions with students and families related to academic goals, course selection, and transition to college

• Manage all dual credit enrollment on behalf of students, as dual credit students cannot self-enroll; complete all admissions applications, registration, and required documentation for each student

• Coordinate and deliver presentations, workshops, and outreach activities at high schools to promote college access and success

• Support students in completing financial aid applications, including FAFSA and scholarship opportunities

• Maintain regular communication and follow-up with students to ensure completion of enrollment steps and successful transition to NTCC

• Identify and address barriers to enrollment and persistence

Secondary Responsibilities: Student Services Center Support (On-Campus)

• Serve as a front-line assistance professional within the Student Services Center, applying the same admissions, advising, registration, and financial aid processes used with dual credit students to assist on-campus students

• Provide holistic advising support, assisting students with academic planning, course selection, degree progress, and navigating institutional requirements

• Assist students in completing key enrollment processes, including admissions, registration, and financial aid requirements, ensuring timely progression through enrollment steps

• Utilize institutional systems (e.g., Jenzabar, PowerFAIDS) to review student records, monitor progress, and support informed decision-making

• Collaborate with Financial Aid, Advising, Admissions, and other Student Services areas to resolve student issues and remove barriers to success

• Support front-line service delivery during peak enrollment periods and institutional priority times

• Contribute to a student-ready culture by ensuring consistent, welcoming, and solution-oriented service experiences General Responsibilities

• Demonstrate knowledge of college programs, policies, and procedures and communicate the policies, procedures, and requirements to students and families in a clear and supportive manner

• Support institutional enrollment and retention efforts

• Maintain accurate and timely documentation of student interactions, ensuring continuity of care and compliance with institutional standards

• Participate in training, professional development, and institutional initiatives

• Perform other duties as assigned

QUALIFICATIONS:

• Bachelor's degree in any field required.

• Minimum two years related experience working with high school or college students or young adults in an academic or career services capacity preferred.

• Strong communication skills, both verbal and written, are required; bilingual person preferred.

• Strong organizational and problem-solving skills are required.

• The ability to maintain and foster strong relationships with state agencies and local educational institutions is required.

• Working knowledge of a student information system and/or knowledge of software applications is essential.

• Must be available for regular evening hours and occasional weekend assignments.

Excellent Employee Benefits

Health, Dental, Vision, Life & Disability Insurance details "

Work/Life Balance Perks for Employees

Dollar Lunch, Fit Center Access, Educational Benefit, Government Verizon Phone Plan, Discount Purchase Programs, Discount Facility Rentals, Vacation & Sick Leave details "

To be considered for this position, a complete application packet must be received, including all the following:

• Cover letter of interest (please address your qualifications, skills and knowledge, as well as a secondary area of qualification, if applicable.)
• Resume
• At least one letter of recommendation (this should come from a different reference than is listed on your applicaton)
• Transcript(s)