Collision Center Estimator

Collision Center Estimator | Elk Grove Custom Collision Center
Elk Grove, CA | Expected Annual Earnings: $75,000-$130,000

We’re looking for an experienced Collision Center Estimator to join our team at Elk Grove Custom Collision Center.

As an Estimator, you’re a vital role in our shop’s success by connecting customers, insurance partners, and our repair teams. From writing repair orders and estimates, keeping repairs moving, and ensuring customers feel informed and confident, your attention to detail and communication skills help drive customer satisfaction, repair quality, and overall performance. If you’re passionate about the automotive industry and take pride in helping our community, we’d love to meet you!

Compensation and Benefits:
Compensation: As a Collision Center Estimator, the anticipated annual income range is $75,000-$130,000 based on commission. Actual compensation will vary based on performance and terms of the applicable compensation plan.

Training and Support: Ongoing manufacturer and professional training with support from award winning management and technician teams.

Benefits: Health, Dental, Vision, and Supplemental insurance options. We also offer 401k retirement options with annual company contributions and paid vacation!

What we’re looking for:
The right individual should be experienced and have an overall knowledge of automotive and insurance processes. The following are qualifications we’re looking for:

• 3+ years of collision estimating experience preferred.
• Experience with CCC ONE & Mitchell Cloud or similar estimating software.
• Knowledge of insurance claims and DRP repair processes preferred.
• Strong understanding of collision repair procedures and vehicle construction.
• Excellent customer service, communication, organization, and time-management skills.
• I-CAR Platinum Certification preferred
• A positive attitude, a team-first mindset, and the ability to multitask in a fast-paced environment.
• Basic computer proficiency; high school diploma or equivalent.
• Valid driver's license with an acceptable driving record.

What You'll Do:
Being an essential role in daily operations and the spokesperson for our customers in their times of need, the following duties are what you’ll be responsible for:

• Inspect damaged vehicles and write complete and accurate estimates
• Develop repair plans that put safe, high-quality repairs first, completed to manufacturer standards.
• Write estimates and supplements using CCC ONE (or similar estimating software).
• Guide customers through the repair process with genuine care and clear, honest communication
• Negotiate supplements with insurance companies and adjusters with professionalism and tenacity.
• Coordinate with technicians and parts personnel to keep workflow efficient and monitor every repair from estimate through final delivery.
• Return customers' vehicles clean, complete, and ready for the road — delivering an exceptional experience from start to finish.

Why choose Elk Grove Custom Collision Center?
Our mission is to be a “vehicle” that improves the lives of our employees, customers, and community. This mission drives everything we do, from career development to customer experience. We don’t just sell cars; we help people buy cars. We invest in discovering your strengths and helping you leverage them to achieve both personal and professional goals. Our culture is positive, progressive, and supportive, especially for high-performing leaders.

What’s next:
If are passionate about helping our community, driving customer satisfaction, and want to grow your automotive career, with us and let’s meet!

Reasonable Accommodation: If you need reasonable accommodation to participate in the application or interview process, please contact us to discuss your accommodation needs.

Elk Grove Custom Collision Center is an Equal Opportunity Employers. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment based on race, color, ancestry, national origin, religion/creed, age 40+, disability, sex/gender, sexual orientation, gender identity/expression, medical condition, genetic information, marital status, military/veteran status, and reproductive-health decision making, or any other status protected by applicable federal, state, or local law.

Fair Chance Notice: Elk Grove Custom Collision Center will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Applicants do not need to disclose criminal history or participate in a background check until a conditional job offer has been made. If, after a conditional offer, we identify conviction history that may affect the offer, we will follow the individualized assessment and notice requirements of applicable California Law