Collision Center Manager
Andy Mohr Buick GMC
Compensation: $120,000–$150,000 per year
Job Type: Full-Time
Department: Collision Center
About the Opportunity
Andy Mohr Buick GMC is seeking an experienced and results-driven Collision Center Manager to oversee daily operations, lead a team of approximately 18–20 employees, and drive the overall performance of our collision repair center.
This is an excellent opportunity for a proven collision center leader who understands repair operations, team development, production efficiency, customer satisfaction, and financial performance. The ideal candidate is a hands-on manager who can motivate a team, maintain high-quality repair standards, and ensure the department operates safely and profitably.
Key Responsibilities
- Manage Daily Operations: Oversee all collision center activities, ensuring efficient workflow from vehicle intake and damage assessment through repairs, quality control, and delivery.
- Lead and Develop the Team: Supervise, coach, and support a team of 18–20 employees, including technicians, estimators, and administrative personnel.
- Drive Production and Efficiency: Monitor repair cycle times, technician productivity, workflow, and overall production performance.
- Oversee Financial Performance: Manage departmental budgets, labor costs, expenses, profitability, and key performance indicators.
- Maintain Quality Standards: Ensure repairs meet manufacturer specifications, industry standards, and established quality expectations.
- Manage Customer Relationships: Oversee customer communication, resolve escalated concerns, and maintain high levels of customer satisfaction.
- Coordinate Insurance Relationships: Work with insurance companies, adjusters, and other partners to support accurate estimates, approvals, and timely repairs.
- Ensure Safety and Compliance: Maintain a safe, organized work environment and ensure compliance with applicable regulations and operational procedures.
- Optimize Workflow: Identify opportunities to improve processes, reduce bottlenecks, and increase overall department performance.
- Monitor Performance Metrics: Track key indicators such as labor hours, sales, gross profit, cycle time, customer satisfaction, and repair quality.
- Support Business Growth: Develop strategies to increase repair volume, strengthen referral relationships, and maximize the collision center's overall potential.
Qualifications
- Previous management experience in an automotive collision center or body shop.
- Demonstrated ability to lead and manage a team of approximately 15–20 or more employees.
- Strong understanding of collision repair processes, estimating, production management, and quality control.
- Experience managing departmental financials, budgets, and profitability.
- Knowledge of insurance claims, repair authorizations, and supplement processes.
- Strong leadership, communication, organizational, and problem-solving skills.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency with collision center management systems and estimating software.
- A strong commitment to customer satisfaction, employee development, and operational excellence.
Compensation and Benefits
- Annual compensation of $120,000–$150,000
- 401(k)
- Dental insurance
- Health insurance
- Paid time off (PTO)
- Vision insurance
Apply Today
If you are an experienced Collision Center Manager ready to lead a team, improve operational performance, and take ownership of a collision repair operation, we encourage you to apply.
Interviews by appointment only.