Collision Estimator

Position Summary

The Collision Estimator supports the collision center by assisting with repair estimates, vehicle damage documentation, customer communication, and administrative coordination. This position is designed for an individual interested in building a career in collision estimating, customer service, and collision center operations.

The ideal candidate is organized, customer-focused, detail-oriented, and eager to lead the collision repair and insurance estimating process.

Key Responsibilities

• Assist with preparing preliminary repair estimates under supervision

• Inspect and document vehicle damage accurately

• Take and organize vehicle photos for repair files and insurance documentation

• Learn estimating systems, repair procedures, and insurance processes

• Communicate repair updates internally with technicians and management

• Assist with scheduling repairs and coordinating vehicle intake

• Maintain accurate customer and repair documentation

• Provide professional customer service during intake and delivery processes

• Support efficient workflow throughout the collision center

Qualifications

• High school diploma or equivalent preferred

• Strong organizational and communication skills

• Customer service experience preferred

• Basic computer proficiency and willingness to learn estimating software

• Detail-oriented with strong multitasking abilities

• Valid driver’s license with acceptable driving record
• Prior estimating experience a plus, but not mandatory.

Preferred Skills

• Automotive or collision center experience is a plus

• Familiarity with estimating platforms 

• Strong problem-solving and communication abilities

• Interest in pursuing I-CAR or collision estimating certifications

Physical Requirements

• Ability to stand and walk throughout the collision center regularly

• Occasional movement between office, shop, and vehicle areas

• Ability to inspect vehicle damage in various shop conditions

Compensation & Benefits

• Competitive hourly pay

• Training and development opportunities

• Health, dental, and vision insurance

• Paid time off and holidays

• 401(k) with company match (if applicable)

• Employee discounts on vehicles, parts, and service

• Career advancement opportunities within the dealership group