The Collision Estimator supports the collision center by assisting with repair estimates, vehicle damage documentation, customer communication, and administrative coordination. This position is designed for an individual interested in building a career in collision estimating, customer service, and collision center operations.
The ideal candidate is organized, customer-focused, detail-oriented, and eager to lead the collision repair and insurance estimating process.
Assist with preparing preliminary repair estimates under supervision
Inspect and document vehicle damage accurately
Take and organize vehicle photos for repair files and insurance documentation
Learn estimating systems, repair procedures, and insurance processes
Communicate repair updates internally with technicians and management
Assist with scheduling repairs and coordinating vehicle intake
Maintain accurate customer and repair documentation
Provide professional customer service during intake and delivery processes
Support efficient workflow throughout the collision center
High school diploma or equivalent preferred
Strong organizational and communication skills
Customer service experience preferred
Basic computer proficiency and willingness to learn estimating software
Detail-oriented with strong multitasking abilities
Automotive or collision center experience is a plus
Familiarity with estimating platforms
Strong problem-solving and communication abilities
Interest in pursuing I-CAR or collision estimating certifications
Ability to stand and walk throughout the collision center regularly
Occasional movement between office, shop, and vehicle areas
Ability to inspect vehicle damage in various shop conditions
Competitive hourly pay
Training and development opportunities
Health, dental, and vision insurance
Paid time off and holidays
401(k) with company match (if applicable)
Employee discounts on vehicles, parts, and service
Career advancement opportunities within the dealership group