Our Commercial Account Manager serves as a critical role in the sale and management of customer accounts. Serving as a key contact for customers and ensuring delivery of high-quality services. They will build positive relationships to ensure high customer satisfaction, brand loyalty, and team collaboration.
Our Commercial Account Manager position provides oversite for the customer contract and ensures that operational leadership is informed of all project and account requirements. They sell and manage all services within the established agreement including lawn maintenance, landscaping, irrigation, turf care, fertilization and snow removal and ice control services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Drives new business, grows accounts, and ensures account retention through value added relationship management
New business development includes sourcing leads, cold calls, and growing current accounts
Demonstrated innovative and forward thinking maintenance and design concepts
Anticipate customer needs and develops concept with the customer
Strong interpersonal communication skills that drive strong customer relationships and internal team collaboration
Meets Key Performance Indicators (KPI) and sales goals for areas of responsibility
Ensures that all jobs are completed according to contract and within budget. Must be able to value-engineer where necessary to achieve outlined contractual/budgetary goals.
Demonstrates the ability to develop and interpret departmental labor metrics to maximize realized production.
Proficient use of Microsoft suite and all job-related computer systems/programs
Demonstrates high quality decision making in a fast paced and quickly evolving environment
Provides exceptional customer service
Works collaboratively with the team and company leadership
Demonstrates timely and effective communication- verbal, non-verbal, and written
QUALIFICATIONS
Required
High School diploma or equivalent
2+ years of landscape/commercial snow/green industry sales experience
If driving a company vehicle: valid driver’s license, clean driving record, DOT medical card or the ability to obtain one
Ability to pass a pre- employment drug test.
Preferred
Associate or bachelor’s degree in related field
Compensation details: 65000-80000 Yearly Salary
PI0d2349cc4d01-25401-41719915
Numbers & Facts
Location
Saint Paul, MN
Salary
$65,000–$80,000 Per Year
Skills
Budget Managementunmatched
Budgetingunmatched
Business Developmentunmatched
Business Growthunmatched
Cold Calling Skillsunmatched
Communication Skillsunmatched
Computer Systemsunmatched
Consumer Brandingunmatched
Customer Relationsunmatched
Customer Retention/Renewalunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Driver's Licenseunmatched
Groundskeepingunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Landscapingunmatched
Leadershipunmatched
Medical Recordsunmatched
Metricsunmatched
Microsoft Product Familyunmatched
Performance Metricsunmatched
Presentation/Verbal Skillsunmatched
Relationship Managementunmatched
Salesunmatched
Sales Managementunmatched
Time Managementunmatched
United States Department of Energy (DOE)unmatched
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