Commercial Accounts Auditor

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Commercial Accounts Auditor

Location: , Remote, United States

Date Posted: Jul 24, 2026

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Description

We Act with Agility.

We're a team that moves fast, thinks forward, and adapts to what's next. By staying flexible and decisive, we turn momentum into impact and ideas into action. Join us and help shape what's next.

Perks & Benefits That Support You:

• Medical, Dental, and Vision insurance starting the first day of the month after you're hired

• Competitive 401(k) match to help you invest in your future

• Enjoy 15 days of paid time off, plus 10 paid holidays and 2 floating holidays to recharge and celebrate

• We're committed to your development with career advancement and professional growth

Location: This position is 100% remote.

Commercial Accounts Auditor:

The SRM Commercial Accounts Auditor manages and maintains commercial national account client relationships within the client's organization. The position will serve as the central communication and contact hub for the client, company and service department, as well as assisting sales management and teams in identifying and executing growth strategies/opportunities.

What you will do:

• Review project files, estimates, and invoices to ensure accuracy, contract compliance, and alignment with client requirements
• Submit invoices and manage documentation through client and vendor portals
• Investigate and resolve invoice discrepancies, service issues, and client concerns in a timely manner
• Serve as a primary point of contact for clients, vendors, and franchise partners, providing clear and consistent communication
• Analyze data, identify root causes, and drive effective resolutions that balance cost, quality, and speed
• Track and manage multiple files, work orders, and priorities in a fast-paced environment
• Partner cross-functionally to support project transitions, process improvements, and operational efficiency
• Provide guidance and support to franchise partners on invoices, documentation, and system processes

What you will bring:

• Proficiency with Microsoft Office Suite
• 2+ years of experience in client service, billing, auditing, or operations support
• Proficiency with restoration industry programs (Retore 365, XactAnalysis, Xactimate), or equivalent
• Experience in Cotality products (Workspace, Estimate, Validate) is required
• Understanding of handling hazardous materials, including asbestos, lead paint, mold and IICRC
• Understanding of Unsanitary water categories 2, 3, and Special Situations (preferred)
• Experience with time and material estimating programs

Compensation Details: Pay ranges at SMB are designed to reflect skills, experience, and business needs. The salary shown excludes location-based adjustments, and most new hires start below the top of the range. For this role, the estimated range starts at $65,000.

About SMB:

ServiceMaster Brands is a leading provider of residential and commercial services in restoration, cleaning, moving, and bioremediation. Founded in 1929, we operate 4,600+ locations through 3,200 franchisees, serving over 1 million homes and businesses annually. Today, we do business under trusted brands across 50 states and nine countries, generating more than $3.5B in system-wide sales: ServiceMaster Restore, ServiceMaster Clean, Merry Maids, TWO MEN AND A TRUCK, and TWO MEN AND A JUNK TRUCK.

While each brand has its own identity, we share a vision: to become the most admired brand in every industry we serve. Our purpose-Be there when you need us-extends to our team, where growth, well-being, and success are priorities.

Equal Opportunity Employer:

It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.

Accessibility & Accommodations:

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process at weacknowledge@servicemaster.com.

Pre-Employment Screening:

Employment with ServiceMaster Brands is contingent upon the successful completion of a background check and drug screening. These screenings include criminal background and substance use testing in accordance with applicable laws and regulations.

Artificial Intelligence (AI) Use in Our Hiring Process:

We use artificial intelligence (AI)-enabled tools to support limited aspects of our recruiting and hiring process. These tools may assist with drafting and refining job descriptions and job postings, identifying application materials that appear responsive to job-related qualifications, and generating or suggesting interview questions and other recruiting content.

Our applicant tracking system and other recruiting technologies may analyze information provided in application materials, including work history, education, skills, certifications, qualifications, and other job-related information submitted by applicants. AI-generated outputs may include suggested candidate matches, recommendations, summaries, or other recruiting support tools designed to assist recruiters and hiring managers.

AI-generated outputs are reviewed by recruiters and hiring managers and are not used as the sole basis for employment decisions. Human judgment is applied throughout the hiring process, and all hiring decisions are made by Company representatives. We seek to evaluate candidates based on job-related qualifications and are committed to using AI-enabled tools in a responsible, fair, and transparent manner consistent with applicable law.

Applicants who require a reasonable accommodation during the application or hiring process, including with respect to any technology used in that process, should contact weacknowledge@servicemaster.com.

California Applicants:

Background checks are required, and qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Privacy Policy:

https://www.servicemaster.com/california-applicant-privacy-notice/

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