Job Description
Clayton Services is searching for Commercial Collections Specialists to join a growing financial services organization in Central Houston. The Commercial Collections Specialist will be responsible for negotiating payment arrangements, managing a portfolio of commercial accounts, and working directly with business owners to resolve delinquent obligations.
Job Type: Direct Hire
Pay Rate: $22.00 - $24.00/hour + uncapped commission
Benefits: Medical, dental, vision, life insurance, 401(k), PTO, paid holidays, and growth opportunities.
Commercial Collections Specialist Responsibilities:
Job Type: Direct Hire
Pay Rate: $22.00 - $24.00/hour + uncapped commission
Benefits: Medical, dental, vision, life insurance, 401(k), PTO, paid holidays, and growth opportunities.
Commercial Collections Specialist Responsibilities:
- Manage a portfolio of commercial accounts in a fast-paced collections environment
- Contact business owners and company representatives through phone, email, and written correspondence
- Negotiate payment arrangements, settlements, and resolution strategies
- Monitor account activity and maintain accurate documentation
- Perform skip tracing and investigative research to locate responsible parties
- Maintain scheduled follow-up activities and account deadlines
- Review account documentation and identify collection opportunities
- Meet established productivity, recovery, and activity goals
- Provide professional customer service while resolving delinquent accounts
- Generate weekly activity and performance reports
- Strong negotiation, persuasion, and conflict-resolution skills
- Excellent verbal and written communication abilities
- Ability to build rapport with business owners and decision-makers
- Strong phone presence and confidence handling difficult conversations
- Ability to manage a high-volume workload while maintaining attention to detail
- Strong organizational and time management skills
- Ability to prioritize tasks and meet deadlines
- Self-motivated and goal-oriented with a competitive mindset
- Strong investigative and problem-solving abilities
- Ability to learn and understand legal collection processes
- Proficiency with Microsoft Office applications
- High school diploma or GED required
- Associate's degree or Bachelor's degree preferred
- Minimum 2 years of collections experience required
- Commercial collections experience is strongly preferred
- Consumer collections experience involving judgments, garnishments, legal collections, or litigation support will be considered
- Experience with skip tracing and account research preferred
- Knowledge of UCC liens, commercial collections, legal recovery processes, garnishments, and judgments preferred
- Experience working in a call center, financial services, lending, or collections environment preferred
- Must be able to successfully pass a background check
Numbers & Facts
| Location | Houston, TX |
| Industry | Staffing/Employment Agencies |
| Salary | $22–$24 Per Year |
| Company Size | 100 to 499 employees |
| Year Founded | 1984 |
| Website | http://www.claytonpersonnel.com |
About Company
Clayton Servies is a Houston-based staffing and recruiting firm. For over 37 years, Clayton Services has been helping talented job seekers find great job opportunities with leading companies including multiple Fortune 1000 organizations. Apply today to make your job search easy!
Skills
- Background Investigationunmatched
- Call Centersunmatched
- Communication Skillsunmatched
- Conflict Resolutionunmatched
- Credit and Collectionsunmatched
- Customer Support/Serviceunmatched
- Customer/Client Researchunmatched
- Detail Orientedunmatched
- Documentationunmatched
- Establish Prioritiesunmatched
- Financial Servicesunmatched
- High School Diplomaunmatched
- Legalunmatched
- Legal Support Skillsunmatched
- Liensunmatched
- Loansunmatched
- Negotiation Skillsunmatched
- Organizational Skillsunmatched
- Past Due Accountsunmatched
- Performance Analysisunmatched
- Persuasion Skillsunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Time Managementunmatched
- Writing Skillsunmatched
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