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Commercial Lines Account Manager (Hybrid)

iMPact Business Group, Inc.

Grand Rapids, MI

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JOB DETAILS
LOCATION
Grand Rapids, MI
POSTED
30+ days ago
Our customer is seeking a result-driven Commercial Lines Account Manager that plays a crucial role in managing commercial client relationships with a focus on retention and renewal. This proactive and strategic role supports business development efforts in partnership with the Producer, ensuring exceptional client service, negotiating coverage terms, and maintaining strong carrier relationships. Responsibilities include policy management, coverage analysis, client communication, and mentorship of junior staff.


Requirements:

  • Strong interpersonal and relationship-building skills
  • Excellent oral and written communication abilities
  • Intermediate to advanced Excel skills (e.g., formula application & creation)
  • Project management capabilities
  • Client service and negotiation expertise
  • EPIC Agency Management System proficiency
  • Industry knowledge in carrier underwriting, pricing, and coverage trends
  • Ability to work independently and collaboratively


Skills Preferred:

  • Ability to conceptualize and implement process improvements
  • Experience mentoring junior team members


Experience Required:
  • 3+ years of insurance account management experience required
  • Experience with commercial lines insurance policies and procedures
  • Proven success in a client-facing role managing complex service issues


Experience Preferred:

  • Experience conducting renewal presentations
  • Experience handling compliance review for certificates and contracts


Education Required:

  • Bachelor's degree (preferred)
  • Active Property & Casualty Insurance License required

About the Company

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iMPact Business Group, Inc.

Working with iMPact

 

Here at iMPact we have helped connect candidates to opportunities available in Information Technology, Accounting/Finance, Engineering, and Business Process/Administration. We have full-time, part-time and contract positions available in Michigan, Florida as well as nationwide.

 

Our headquarters is located in Grand Rapids, MI and we also have an office in Tampa, FL. When you’re working with us, one of our experienced recruiters will connect you with matching opportunities and they will be there every step of the way to help you through the application, interviewing and onboarding process to ensure success.

 

To connect with one of our recruiters, submit your application for one of our open positions, or visit our website www.impactbusinessgroup.com to submit your resume for general consideration. We look forward to hearing from you!

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2004
WEBSITE
https://impactbusinessgroup.com

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