Commercial Lines Account Manager

BARNES INSURANCE AGENCY INC

Pigeon Forge, TN

Full-time
Autofill and Review

30+ days ago

Job Description

Benefits:

401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance

Benefits/Perks:

Competitive Salary based on experience
Medical insurance and voluntary dental, vision, and life insurance options
Health Savings Account funding
401k matching program
Paid Time Off and Generous Holiday Schedule
Professional Development

Job Description:
Our Account Managers are responsible for maintaining and growing relationships with our clients, ensuring their insurance needs are met, and providing outstanding service. The ideal candidate will have a proven background in a professional office environment, detail oriented, with excellent communication skills.

Responsibilities

Establish and build customer relationships
Respond to customer inquiries regarding insurance policies, coverage and changes
Maintain detailed records of customer conversations and policy changes
Stay informed on carrier products and industry standards
Prepare and maintain accurate summaries of insurance, schedules, and proposals
Serve as a liaison between clients and carriers to resolve service issues and policy interpretation
Collaborate with Producers in policy review and delivery
Contact clients regarding outstanding receivables; invoices clients; reviews and accurately maintains accounting history

Qualifications

Minimum 1 year experience in a professional customer service role, insurance experience a plus.
Excellent customer service, analytical, problem solving and conflict resolution skills
Demonstrated proficiency with computer systems, including but not limited to Microsoft Office
EPIC agency management system knowledge a plus
Excellent verbal and written communication skills
Highly organized with excellent time management skills
Strong computer and technology skills
Must be able to work on-site in Pigeon Forge, TN M-F 8:30-5 or 8-4:30

Numbers & Facts

Location	Pigeon Forge, TN
Job Type	Full-time

Skills

Accountingunmatched
Accounts Receivableunmatched
Analysis Skillsunmatched
Billingunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Computer Systemsunmatched
Conflict Resolutionunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Epic Systemsunmatched
Fundingunmatched
Health Insuranceunmatched
Industry Standardsunmatched
Insuranceunmatched
Insurance Salesunmatched
Knowledge Management Systemsunmatched
Life Insuranceunmatched
Microsoft Officeunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Proposal Scheduleunmatched
Sales Managementunmatched
Time Managementunmatched
Track Customer Issuesunmatched
Vision Planunmatched
Writing Skillsunmatched

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