Communication Skills, Continuous Improvement, Cross-Functional, Customer Experience, Customer Relationship Management (CRM), Detail Oriented, ERP (Enterprise Resource Planning), Follow Through, Identify Issues, Inside Sales, Java IDE (Integrated Development Environments), Leadership, Maintenance Services, Manufacturing, Multitasking, Oil and Gas, Oracle, Order Management, Order Processing, Organizational Skills, Problem Solving Skills, Process Improvement, Process Management, Purchase Orders, Rentals, Request for Proposals (RFP), Resolve Customer Issues, SAP, Salesforce.com, Supply Chain, Team Player, Time Management, Willing to Travel
Aftermarket Commercial Operations Coordinator
Join our team as the link between customers and internal teams to drive aftermarket opportunities and customer orders from RFQ and PO receipt through delivery and fulfillment in the oil and gas industry. This role serves as the central coordination point between customers, inside sales, buyers, supply chain, engineering, schedulers, repair & maintenance (R&M) operations, and commercial leadership to ensure timely quotation generation, order processing, execution follow-through, and proactive customer communication. You'll leverage your industry knowledge and strong communication skills to resolve customer inquiries, improve quoting responsiveness, operational visibility, execution discipline, and overall customer experience across the aftermarket business.
Roles and Responsibilities
- Commercial & Quotation Support - Generate and issue aftermarket quotations for parts, repairs, upgrades, rentals, and service scopes. Coordinate with buyers, engineering, and supply chain teams to obtain costing, lead times, and technical inputs.
- Order Management & Execution Coordination - Process customer purchase orders and raise internal demand signals within ERP systems.
- Coordinate with schedulers and R&M operations to align maintenance activities, material availability, and delivery timelines.
- Cross-Functional Coordination - Drive execution follow-up across buyers, supply chain, vendors, and operations teams to ensure on-time delivery.
- Customer Communication & Support - Provide customers with order status updates, lead time communication, and execution visibility.
- Systems, Reporting & Process Discipline - Maintain accurate opportunity, quotation, order, and backlog updates within Salesforce and ERP systems.
- Support continuous improvement of aftermarket execution processes, quote turnaround time, and delivery performance.
Skills / Education
- Bachelor's degree or Diploma
- 3–7 years of experience in commercial operations, inside sales, order management, supply chain coordination, aftermarket operations, or customer operations within industrial, manufacturing, oil & gas, or technical service environments
- Experience coordinating cross-functional operational workflows in a fast-paced environment
- Problem-solving and troubleshooting capabilities
- Organizational skills with the ability to manage multiple priorities simultaneously
- Communication and stakeholder coordination skills Familiarity with ERP systems such as JDE Oracle or SAP
- Experience with Salesforce or CRM platforms Strong attention to detail and organizational skills
- Ability to work independently and collaboratively in a fast-paced, team-oriented environment
- Willingness to travel domestically and potentially internationally (up to 10%)
W
Weatherford
Individually, we are impressive.
Together, we are unstoppable.
We are One Weatherford.
Weatherford is one of the largest multinational oilfield service companies. Providing innovative solutions, technology and services to the oil and gas industry.
There are many great things about our Company, including our culture. While we may operate all over the world, we are one team, one family, One Weatherford.
The concept of One Weatherford actually originated in the field more than 10 years ago to promote teamwork, passion, and drive and still rings true today. When you join our Company, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly.
Oil and gas producers face unique challenges every day, so it is our job to come up with creative, innovative solutions that help them be successful in the safest, most ethical, and sustainable manner. We operate across the global energy landscape employing some of the best talent in the industry. Explore the pages below to learn a bit more about what we have to offer and what we stand for.
10,000 employees or more
https://www.weatherford.com/en/