Commercial Portfolio Coordinator

Job Description

At WSFS Bank, we empower our Associates to grow their careers, guide our Clients to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it's our mission and our purpose.

The Commercial Banking Portfolio Coordinator will support assigned Portfolio Managers (PMs) and Relationship Managers (RMs) with certain loan activities related to the processing and closing of commercial loans. This role is responsible for an assigned pipeline of all commercial loan types related to the line of business supported and will act as the Pre-Closing Liaison to an assigned team within the Commercial Division, acting in tandem with the Loan Operations team. The Portfolio Coordinator will ensure all due diligence requirements are satisfied, compliance with WSFS policies, procedures, government regulations, and loan data is accurately reflected in required company operating systems as outlined in final credit approval.

Job Responsibilities:

• Determine due diligence required for each deal. Communicate requirements to relationship team, client, and attorney (as applicable) and plan accordingly to meet scheduled closing date. Act as an escalation point for involved parties to resolve issues and provide training around loan documentation and due diligence.
• Based on preliminary review of loan documents, identify needed modifications to the loan documents or the approval.
• Work with Loan Operations Closers and Flood Specialist to perform validation and confirm due diligence requirements for specific Borrower structures. Validate the KYC status of the customer along based on entity documents to ensure customers are in good standing/registered properly.
• Lend support to the RM in engaging approved external legal counsel and coordinating the closing date, ensuring that date is indicated (and modified when appropriate) on closing calendar, and complete preliminary review of loan documents.
• For all assigned loan closings, work with Portfolio Administrators to ensure that all associated loan fees are reflected accurately. Fees must be processed/collected prescribed timeframes by the PAs, with follow-up performed when needed.
• Communicate and partner effectively with other departments in the Bank and work as a team player to establish exemplary partnerships with all co-workers to create a positive team environment. Demonstrate the ability to communicate effectively with third party vendors, customers, RMs, and other internal partners to address discrepancies/issues found during due diligence/loan closing/ongoing review process.
• Possess the ability to meet deadlines by working with multiple RMs on concurrent loan requests, including making 'last minute' modifications.
• Support the closing process by confirming loan closing package is ready for funding, ensuring that the package complies with the associated credit approval.
• Assist the RM with the clearance of delinquent documents and other exceptions with appropriate areas post-closing.
• Actively participate in departmental projects and committees as needed.
• Maintain WSFS internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Deliver high-quality service, while ensuring accuracy and timeliness of delivery.

Minimum Qualifications:

• Must have a Bachelor's degree in accounting, finance, or business-related field; or commensurate experience in the commercial banking lending field.
• Minimum of 2 years in Commercial Loan Operations or Commercial Banking loan support is required.
• Must possess knowledge of legal documentation and loan structure. Paralegal experience is a plus.
• Knowledge of banking products and services is required.
• Prior experience with Commercial nCino platform is preferred.
• Proficiency with personal computers as well as pertinent software packages.
• Must possess a strong attention to detail, with the ability to thoroughly interpret financial data and use sound business judgement.
• Must have excellent written and oral communication skills, as well as excellent listening ability and presentation skills.
• Must be self-motivated and able to work with mini