We have an exciting opportunity for a Commercial Sales Consultant to join our team!
The job’s primary purpose is to manage key relationships with the Trust’s top commercial customers, and developers, and assigned municipal customers for all Trust utility services in order to provide high levels of customer satisfaction and loyalty. Key job functions include effective communications and coordination for customer services issues and new construction projects, implementation of profitable sales initiatives that increase the Trust’s margins and income, effective management of existing customer utility contracts and execution of new service contracts.
The Commercial Sales Consultant is responsible for generating leads and managing sales activity. Developing key relationships with customer decision makers or parties that influence customer sales decisions are requirements of this position. The Commercial Sales Consultant must be able to understand complex commercial, multi-family, industrial, space conditioning, and lighting processes and have sufficient business acumen to sell executives on the merits of Trust related opportunities related to natural gas, steam, chilled water, water, and/or wastewater. This position often acts as liaison between customers and Citizens’ operations personnel. The incumbent must maintain strong relationships with current customers to retain current load/margin and increased customer satisfaction.
Citizens Energy Group offers competitive salary and benefits including:
• Health, Dental & Vision
• Defined Benefit Pension Plan
• 401(k) Retirement Plan with company match
• Short Term Incentive Pay (STIP) Plan
• Health Savings Account (HSA) with company contribution
• Wellness Program
• Adoption and tuition assistance
• Employee Credit Union
• PTO and Paid Holidays
• Flexible Hybrid Work Schedule
If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!
Minimum Salary: $85,800 (Grade 10)
Bachelor’s Degree in Marketing, Business Administration, Engineering or related field required.
PC Software: MS Office (Excel, PowerPoint, Word, Teams, Outlook), Activity Tracker, Project Tracker, Internet, financial analysis spread sheets, Customer Rate Calculation Program, Enterprise systems for customer service and billing, SharePoint, Oracle, CRM.
Knowledge of construction processes and schedules.
Must have customer service skills.
Must have excellent communication skills to make effective sales presentations.
Must possess a valid Indiana driver's license and a safe driving record.
Preferred Skills/Qualifications
Five years of experience in business to business/commercial sales.
At least four years of experience in outside, consultative sales.
Knowledge of International Fuel Code, NFPA54 Codes and Regulations to spot potential safety problems that would prevent the customer’s service from being connected or allow an injury to occur.
Must have knowledge of current and developing energy equipment trends and technologies and how they might benefit a customer.
Possess knowledge of Citizens products and services to identify potential business opportunities.
Must possess knowledge of energy costs and compare various pieces of equipment, equipment life expectancies, etc.
Job Posting Deadline: Open until filled
Citizens is a drug-free, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
There is no other company like Citizens Energy Group. We are the only company in the nation that operates utilities under a Public Charitable Trust solely for the benefit of customers and the community. Our success is based on our workforce that puts customers and quality first. Employment Philosophy Employees are the backbone of Citizens Energy Group. Employees are the most valued resource of the Utility, whether it's in our headquarters at 2020 N. Meridian Street, or at Citizens Gas located at 2150 Martin Luther King Street, Citizens Water located at 1220 Waterway Boulevard, or at Citizens Thermal located at 366 Kentucky Avenue, or at Citizens Oil located in southern Indiana; or one of our unregulated companies at Citizens Resources. We value safety integrity, diversity, teamwork and quality for all Citizens employees and customers. Citizens Benefits Package Career and educational growth is important. Citizens offers a competitive financial and benefits package, tuition reimbursement and a realm of other services designed to assist the needs of individuals and families. If you want to be part of a unique company and help it continue to build on its 100-year old foundation, consider career opportunities at Citizens Energy Group. Equal Opportunity Employer Citizens takes pride in and respects our employees and the communities we serve. This is reflected through our continuous efforts in hiring and developing a diverse work force - bringing to our management culture a variety of initiatives and improving the quality of our business. In order for us to grow and be successful as a utility, expand on our strengths, and prepare for the future, our objective is to continually bring together the skills and abilities of a diverse group of people to work toward a common goal of providing reliable, safe, gas service to our customers. We provide equal access to growth opportunities, training, and flexibility in order to meet the demands of work and family life. We are an Equal Opportunity Employer that recruits, hires, trains and promotes regardless of race, color, veteran status, age, disability, sex, national origin or religion. We value diversity in our workforce and in the communities we serve.