Commercial Servicing Specialist- Eagle View

Performs foundational maintenance and servicing activities for commercial loan accounts business deposit, and treasury products and services. Supports accurate account administration, documentation, collateral tracking, and responsive service while following established procedures.

Duties and Responsibilities

• Perform commercial loan maintenance activities to support accurate servicing and account administration.
• Maintain collateral records to ensure documentation and tracking remain current and accurate throughout the life cycle of the account.
• Verify, monitor, and coordinate the release of liens and collateral filings to ensure the Credit Unions lien position is accurately maintained, protected, and properly documented in accordance with loan agreements, SBA requirements, and regulatory guidelines.
• Complete business deposit, treasury services processing, and maintenance to support member account servicing needs.
• Monitor insurance coverage to help protect collateral and maintain compliance.
• Track property taxes to support timely follow-up and risk mitigation.
• Process UCC filings and continuations to preserve lien position and documentation accuracy.
• Service business credit card accounts to support ongoing member needs.
• Protect the confidentiality of Credit Union and member records.
• Communicate clearly with members and internal partners and escalate complex issues appropriately.
• Additional duties and responsibilities as assigned.

Education and Experience

Bachelor's degree preferred. 0-3 years of loan servicing and/or business or commercial product experience preferred. Demonstrated knowledge of basic loan servicing and business deposit maintenance practices, with the ability to perform accurate calculations, data entry, and record maintenance. Strong computer, communication, and interpersonal skills required, along with the ability to organize work, meet deadlines, follow established procedures, and maintain the confidentiality of Credit Union and member records at all times.

Physical Requirements

• Perform tasks requiring manual dexterity, including processing paperwork, typing, filing, sorting, collating, and handling applicable materials.
• Sit or stand for prolonged periods, as required by job duties.
• Occasionally lift and move applicable supplies weighing up to 20-40 pounds.
• Perform frequent repetitive motions involving wrists, hands, and fingers.
• Reach and operate keyboards and standard office equipment, including computers, calculators, telephones, and multifunction printers.
• Ability to perform tasks requiring manual dexterity, such as processing paperwork, typing, filing, and handling cash.
• Prolonged periods of sitting or standing, as required by job duties.
• Occasionally lift and move items weighing up to 20-40 pounds (e.g., copy paper, cash drawers, marketing materials).
• Frequent repetitive motions involving wrists, hands, and fingers (e.g., typing, data entry).
• Ability to reach and operate keyboards and other standard office equipment.
• Operate basic office machines and technology, including computers, calculators, telephones, and multifunction printers.

Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

This role offers benefits, including:

Competitive Pay

Medical, Dental, & Vision Insurance

Generous Paid Time Off

Paid Holidays

Matching 401K AND Pension

Tuition Reimbursement

Employee Assistance Program

Employee Wellness Program

Paid Group Life and Disability Insurance

Awesome Culture

And More

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at ICCU to obtain employment.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.