Commerical Insurance Account Rep

Welcome to Financial Risk Solutions, where your role as a Commercial Insurance Account Representative is central to our mission of exceptional customer service. Nestled in the vibrant city of Oklahoma City, Oklahoma, and pioneering a flexible Hybrid Remote structure, we blend comfort with community. Positive and inviting in our approach, we're more than just a workplace; we're a hub for growth and innovation in the customer service domain. As the face of our company, you'll interact directly with clients to address their commercial insurance needs, ensuring they're provided with comprehensive solutions tailored to their requirements. Your passion for assisting clients and ensuring their satisfaction will be a key ingredient to your success within our team. Step into a role that not only values your skills but also offers a chance to grow and develop in a supportive and engaging environment. Join us to make a profound impact and drive exceptional client experiences!

Salary Range: $60000.00 - $70000.00 per year

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Work from Home

Flexible Schedule

Health Insurance

Tuition Reimbursement

Life Insurance

Responsibilities

Client Engagement: Establish and maintain strong relationships with clients, ensuring their commercial insurance needs are met and exceeded.

Account Management: Manage a portfolio of commercial insurance accounts, addressing inquiries and resolving issues promptly.

Policy Review: Conduct thorough reviews of client insurance policies and recommend enhancements where necessary.

Renewal Processing: Oversee policy renewals and ensure timely and accurate processing to maintain continuous coverage.

Problem Solving: Implement effective solutions for account-related issues while providing exceptional customer service.

Team Collaboration: Work collaboratively with the sales team and underwriters to achieve the best possible outcomes for clients.

Experience: Minimum of 4 years in an Insurance customer service role..

Licensing: Possession of an active Oklahoma state insurance license is required..

Communication: Excellent verbal and written communication skills.

Problem-Solving: Strong analytical and problem-solving capabilities.

Customer-Focused: Passion for providing outstanding customer service and solutions.

Flexibility: Ability to adapt to a hybrid work model, combining office and remote work environments.

Team-Oriented: Demonstrated ability to work collaboratively with team members and other departments.

Tech-Savvy: Proficient in using customer management software and other digital tools.