Communications Manager

JOB SUMMARY

The Communications Manager will support several organization-wide projects, including the Community Information Exchange (CIE) and the Social Healthcare Network (SHCN), by creating and disseminating content on IPHI’s impact with partners and communities. For the CIE, impact will focus on care coordination to achieve better health and social outcomes. For the SHCN, communications activities will support a network of community-based providers that offer health related social needs services, like food or housing supports, community health worker services, and birth services, including doula and lactation support, to Medicaid customers. More information about these programs can be found at chicagoregionwidecie.org and iphionline.org. 

This position is full-time, exempt, and reports to the Director of Communications. IPHI’s standard work week is 37.5 hours.

To apply: Complete applications must include a resume, cover letter, writing sample that highlights the breadth of your writing - ideally one that showcases a storytelling or narrative voice and one that reflects a more academic or technical style, and completion of an online questionnaire. Only complete applications will be reviewed. The cover letter should compare your qualifications, experiences, and interests to the duties, responsibilities, and qualifications listed below for the position. Applications will be considered on a rolling basis until the position is filled. Click the apply button above.

DUTIES AND RESPONSIBILITIES

General

• Act as an in-house journalist and report on programmatic work and its impact

• Create and disseminate information related to success stories, lessons learned, key findings, technical assistance tools and resources, and other content related to our programs

• Contribute to the development, design, and execution of communications deliverables and storytelling to build a culture of communications excellence

• Ensure that collective work incorporates diverse representation and equitable input

Expectations or Leadership Behavior

• Model empathy and self-awareness to foster trust and collaboration

• Encourage public acknowledgment of contributions from others

• Keep teams and partners on task in the face of competing priorities and uses time effectively

• Promote a culture of accountability and mutual respect while working collaboratively

Public Health Knowledge & Skill Application

• Integrate evidence-based state, local, and national policies, and public health frameworks into communications about IPHI projects and programs

Systems Change

• Integrate principles and strategies of 'systems change' into our communication products by addressing the socio-political contexts and root causes of inequity

• Contribute to a ‘systems approach’ to strategic planning and program implementation to leverage internal and external actors and resources in addressing complex problems across sectors

Meeting Planning & Facilitation

• Create digital content and materials for meetings, events, and our print/online publications

Communication & Writing

• Write, produce, and manage collateral content, including newsletters, success stories, background documents, fact sheets, presentations, websites, social media, program impact reports, etc.

• Develop outlines and storyboards to guide the development of communication products, including blog posts, reports, etc.

• Ensure content not only shares the success of individual programs but also links to IPHI’s broader brand and impact

Teamwork & Team Relationships

• Collaborate closely with team members and partners to ensure a comprehensive integrated communications and messaging strategy that drives awareness and engagement

• Seek and apply constructive feedback from team members and partners to continually improve upon communications products

• Demonstrate adaptability and flexibility in response to evolving program and organizational needs

External Relationships

• Manage and deepen relationships with program partners to achieve communications and program goals

• Represent IPHI at external venues/events to build awareness, cross-promotion, and collaboration across organizations, as appropriate

Supervision of Team members, Interns, Contractors, Consultants, and Vendors

• Support program interns, contracted staff, and/or vendors to achieve program goals

• Provides feedback to ensure program deliverables are met

Grant, Resource, & Finance Development

• Identify opportunities to disseminate program impact, create capacity, promote operational efficiencies, and/or improve budget management

• Participate in the development of grant writing and budget narratives

Other duties as assigned.