COMMUNICATIONS OFFICER

Operates and/or monitors communications equipment, multi-telephone lines, and computers associated with police, fire, E-911, and emergency medical communications. Receives, screens, processes, and monitors emergency 911 calls and non-emergency calls from the public and other police/public safety agencies by radio and telephone. Dispatches appropriate agency personnel to incident locations; determines nature of emergency, location of incident, number of units needed; dispatches law enforcement units, ambulances, fire fighters, wreckers, utility crews, animal control, coroner, or other agencies as appropriate. Maintains communications with all parties involved in emergency situations; monitors status/location of officers and emergency units. Operates national and state criminal information computer systems (NCIC/GCIC) to retrieve/update criminal information and motor vehicle/license records. Operates a computer to enter, retrieve, review or modify data. Communicates effectively and coherently over radio channels while initiating and responding to radio communications. Communicates effectively and coherently over radio channels while initiating and responding to radio communications. Performs other related duties as required.