Communications representative

Company Description

At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.

 

Job Description

Position Summary

We are looking for a personable and detail-oriented Communications Representative to assist with customer inquiries, share information about products and services, and support communication during promotional initiatives. The ideal candidate enjoys working with people and can communicate information clearly and professionally.

Responsibilities

• Provide customers with accurate information about products, services, and promotional offerings.

• Respond to general inquiries and direct specialized questions to the appropriate team members.

• Support customer-facing communication at events and promotional activities.

• Help prepare informational materials and presentation resources.

• Ensure messages shared with customers are clear and consistent.

• Listen to customer feedback and communicate recurring concerns to the team.

• Assist with coordinating communication needs for promotional initiatives.

• Maintain organized records of inquiries, feedback, and related activities.

Benefits

• Paid training and onboarding support.

• Opportunities to strengthen communication and customer service skills.

• Supportive and collaborative work environment.

• Professional development opportunities.

• Potential for career growth and advancement.

Qualifications

• Excellent verbal communication and active listening skills.

• Professional, approachable, and customer-focused attitude.

• Ability to explain information clearly to different audiences.

• Strong organizational skills and attention to detail.

• Ability to collaborate with team members and manage multiple tasks.

• Willingness to learn company procedures and communication standards.

• Previous customer service or communications experience is an asset but not required.

Additional Information

• Competitive salary of $52,000 – $58,000 annually

• Professional leadership development and training

• Career advancement opportunities

• Opportunities to develop management and business skills

• Hands-on experience with business operations

• Supportive and collaborative team environment

• Opportunities to take on greater responsibilities as you grow

• Performance-driven career development

• Long-term professional growth within the organization