Communications Resident

Strategic Outcomes of this Position

The Communications Resident plays an important role in communicating Bridgeway's mission, sharing ministry opportunities, and helping people connect with the life of the church. This position is ideal for someone who loves working with words, has an eye for graphic design, and enjoys serving people.

The Communications Resident will take information from ministry leaders and turn it into compelling website copy, newsletter articles, promotional messages, emails, and other communications that are accurate, engaging, and easy to understand.

This is a hands-on, execution-focused position working under the strategic direction of the Director of Communications & Church Engagement.

Key Responsibilities

Success Measures

• Communications and promotional campaigns are completed accurately, consistently, and on schedule.

• Bridgeway’s website, Church Center, newsletters, email communications, and other assigned channels remain accurate and current.

• Ministry leaders receive reliable execution of approved communication plans, including graphics, fliers, email, website content, and promotional materials.

• Internal and external communications consistently reflect Bridgeway’s established brand, voice, messaging, theology, and multicultural identity.

• Communication projects, calendars, creative assets, deadlines, and approvals are organized and reliably managed.

• Communication performance is regularly evaluated to identify opportunities to improve clarity, reach, and engagement.

Writing, Editing & Content Creation

• Write, edit, and proofread clear, compelling copy for Bridgeway's website, newsletters, ministry promotions, emails, fliers, and church-wide announcements.

• Turn ministry information, event details, and organizational updates into engaging, audience-focused communications.

• Develop newsletter articles, ministry highlights, promotional descriptions, and stories that reflect Bridgeway's mission and multicultural identity.

• Adapt messages for different audiences while maintaining Bridgeway's established voice, tone, and brand standards.

• Review all assigned communications for accuracy, clarity, grammar, consistency, and effectiveness before publication.

Graphic Design & Ministry Promotions

• Design attractive, professional graphics for ministries, events, and church-wide initiatives.

• Create promotional fliers, signs, handouts, invitations, and other print and digital marketing materials.

• Prepare graphics and promotional materials in appropriate formats for the website, newsletters, screens, signage, and print.

• Work with ministry leaders to gather information and produce materials that meet approved promotional goals and deadlines.

• Maintain organized design files, templates, photography, and other creative resources.

• Note: This position does not currently include managing or creating content for Instagram, Facebook, or other traditional social media platforms, though it may expand to this area in a future ministry year.

Website & Newsletter Communications

• Maintain and update Bridgeway's website, ensuring information is accurate, current, visually appealing, and easy to navigate.

• Write and edit website content, including ministry pages, event descriptions, announcements, and registration information.

• Create, format, and distribute Bridgeway's weekly newsletter and other email communications.

• Update public-facing information in Planning Center/Church Center.

• Review website pages, links, and published information regularly to ensure a positive experience for visitors and attendees.

Communication Support & Public Interaction

• Respond professionally and courteously to phone calls, emails, communication requests, and support tickets.

• Answer general inquiries, provide accurate information, and direct requests to the appropriate ministry or employee.

• Work with ministry leaders to gather information, clarify requests, and complete communication projects.

• Track assigned communication requests, deadlines, approvals, and deliverables.

• Provide reliable administrative and communication support that helps ministries serve the congregation and community effectively.

Brand Consistency & Team Collaboration

• Apply Bridgeway's communication guidelines, visual identity, and editorial standards to assigned projects.

• Ensure written and visual communications accurately reflect Bridgeway's mission, values, theology, and multicultural identity.

• Collaborate with employees, ministry leaders, volunteers, and approved vendors to complete projects on time.

• Receive creative direction and feedback with a teachable attitude and make revisions as needed.

• Identify opportunities to improve communication clarity, consistency, and effectiveness.

Required Education and Qualifications

• Strong writing, editing, and proofreading skills, with the ability to produce engaging, polished, audience-focused copy.

• Experience creating written content for websites, newsletters, marketing materials, or organizational communications.

• Experience designing graphics, fliers, signage, or other promotional materials.

• Familiarity with website content management, email communications, and digital publishing.

• Strong interpersonal and customer-service skills, including professional communication by phone and email.

• Excellent organization, attention to detail, and ability to manage multiple projects and deadlines.

• Proficiency with standard productivity and collaboration tools.

• High school diploma or equivalent.

Preferred Education and Qualifications

• Degree, certification, or relevant training in communications, journalism, English, marketing, graphic design, or a related field.

• Experience with Adobe Creative Cloud, Canva, or comparable graphic-design software.

• Experience with Planning Center, Mailchimp, Google Workspace, and Basecamp.

• Experience creating newsletters, website content, ministry promotions, and print materials.

• Experience working in a church, nonprofit, or multicultural organization.

Personal Attributes

• Creative, organized, dependable, and committed to strong follow-through.

• Relational and collaborative when working with employees, ministry leaders, volunteers, and vendors.

• Teachable and receptive to creative direction, feedback, and established communication priorities.

• Flexible and adaptable as ministry needs, communication priorities, and deadlines change.

• Culturally aware and committed to representing Bridgeway’s mission, vision, values, theology, and multicultural identity with integrity.

Supervisory Responsibility

• Provides task direction and support to communications volunteers or interns as assigned by the Director of Communications.

• Manages assigned interactions with approved print, photography, and creative vendors to ensure specifications, files, deadlines, and deliverables are completed as directed.

• No direct employee supervision.

Work Environment

This position operates primarily in a professional office and ministry environment across Bridgeway Community Church locations.

Bridgeway maintains a hybrid work environment as deemed appropriate by the employee’s supervisor and approved by the COO. The standard hybrid schedule is four days on-site and one day remote per week.

Local travel between Bridgeway locations and other ministry-related sites may be required. Occasional out-of-area or overnight travel may also be required.

Physical Requirements

The physical demands described here are representative of those required to successfully perform the essential functions of this position.

While performing the duties of this position, the employee is regularly required to sit, stand, walk, speak, hear, reach, grasp, type, and perform repetitive hand movements. The employee may occasionally be required to lift and carry items weighing up to 20 pounds.

Specific vision abilities required by this position include close vision, peripheral vision, depth perception, color vision, and the ability to adjust focus.

Position Type / Expected Hours of Work

This is a full-time, non-exempt position.

Expected work hours may fall outside standard business hours as requested and/or approved by the CEO, COO, CFO, or Director of Communications, including holidays.

The current workweek is Tuesday through Friday and Sundays.