Communications Student Assistant

Job Title

Communications Student Assistant

Salary

Classification Range $16.90 - $24.00 per hour
Anticipated hiring range depending on qualifications, not to exceed $16.90.

Department

Parking & Transportation Services

Work Schedule

Up to 20 hours per week. Work hours are Monday-Friday, 8 am - 5 pm. Schedule may vary based on operational needs. Student assistants will be required to work during Commencement week and the first two weeks of the semester.

Training Availability Requirement:

Employees must be fully available during scheduled breaks while in training (e.g., Fall Break, Spring Break, Summer Session, and Winter Session)

Job Summary

The Parking & Transportation Services (PTS) Department provides access to the campus through alternative commute options and parking programs that mitigate traffic congestion and improve air quality by reducing mobile-source emissions. The Communications Student Assistant will support content creation and social media efforts to improve awareness of Parking and Commuting services, policies, and procedures, and upcoming parking updates.

Job Duties:

• General office duties such as data entry, archiving, and photocopying.
• Draft and brainstorm content ideas for PTS social media pages and newsletter.
• Supports the Project Specialist with graphic design creation.
• Assist with photo/video capture and archiving images on the server.
• Assist Communications Specialist with event messaging, materials setup, and social coverage for department events on campus.
• Work outdoors for extended periods of time to support large-scale parking, campus outreach, and tabling events.
• Other duties as assigned.

Learning Outcomes:

• Gain experience providing excellent customer service.
• Learn to work effectively in a diverse and professional environment.
• Improve critical thinking skills and the ability to work independently.

Minimum Qualifications

Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

• Ability to learn and perform assigned work.
• Strong verbal and written communication skills.
• Capable of working both independently and cooperatively with faculty, staff, and other students.
• Maintains a professional and friendly demeanor.

Required Qualifications

• Current student at CSUF and is enrolled/registered (fees paid) in a current regular semester as a new or continuing student.
• Student who has completed the prior semester (has not graduated), or who is registered for the subsequent semester.
• In good academic standing (not on academic probation, continued probation, academic dismissal).
• Student who is authorized to work in the United States and can provide employment eligibility documents.
• Ability to observe and analyze situations and determine appropriate courses of action.
• Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Ability to stand and walk for extended periods in all types of weather, including dusty conditions.

Preferred
Qualifications

• Customer service experience preferred.
• Knowledgeable of social media platforms and functions as well as awareness of current trends.
• Prior experience or knowledge with graphic design and video content, preferred.
• Valid California driver’s license (Class C minimum).
• 6 months of active driver experience.

Background Check

Out-of-state Employment Policy