SPECIFIC RESPONSIBILITIES
- Maintain a welcoming attitude and positively represent the Office of Residential Experience and University of Lynchburg, both on and off campus
- Serve as emergency and essential personnel, as directed by the Office of Residential Experience and members of the University of Lynchburg administration
- Participate in ongoing training and professional development opportunities
- Participate in an on-duty rotation, which includes consistently confronting policy violations and safety concerns
- Participate in one-on-one meetings with their supervisor to report on progress, goals, and updates
- Attend and actively participate in weekly staff meetings as well as all other mandatory staff and committee meetings
- Implement initiatives as outlined in the Office of Residential Experience's Residential Curriculum
- Facilitate community meetings as appropriate or required by the Office of Residential Experience
- Communicate upcoming news, events, and important information with residents
- Conduct Guided Conversations with residents and appropriate follow-up paperwork, as necessary
- Complete and follow-up on Residential Experience paperwork, which includes but may not be limited to: programming paperwork, incident reports, health and safety forms, and work orders
- Make appropriate referrals to campus partners and inform Residential Experience staff of updates/actions
- Assist in the Residential Experience staff recruitment and interview process
- Complete other duties as assigned
GENERAL EXPECTATIONS
- Staff members must never misuse or lose staff keys:
- Staff members must never share their staff keys with residents or others not affiliated with the Office of Residential Experience.
- Submasters should always remain in the key box unless currently in use. Failure to return the key in a timely manner will result in disciplinary action.
- Loss of any key should be reported to your direct supervisor immediately and any cost to remedy the issue will be charged to staff members.
- Staff members are expected to be on-campus and available for residents. This should equal, roughly, 60% of our time outside of class/academic obligations. To leave campus for an extended period of time, staff must first discuss with their supervisor.
- Staff members are privy to confidential and sensitive information that should not be shared with anyone other than their direct or indirect supervisor(s). This includes: verbal, non-verbal, and written, including social media outlets.
- Staff members must maintain appropriate relationships.
- Undergraduate students are not permitted to engage in romantic relationships, or otherwise compromising relationships, with staff members assigned to the same building/area staff, unless discussed with the supervisor.
- All staff members will follow any additional directives and requirements that their direct supervisor, on call personnel, and/or the Residential Experience professional staff deem necessary or appropriate.
ACADEMIC EXPECTATIONS.
- Community Assistants must maintain a 2.3 cumulative GPA.
- Staff members may not be on academic probation.
- If a staff member takes a leave from the university (personal or medical), their position on staff is not guaranteed upon their return. Residential Experience professional staff will examine each situation individually.
POLICY EXPECTATIONS
- Staff members may not be on disciplinary probation.
- Staff members must abide by all policies outlined in The Hornet.
- Staff members must use discretion and be responsible about participation in social gatherings or situations where alcohol is present or consumed.
LEADERSHIP EXPECTATIONS
- Staff members must serve as positive role models.
- Staff members must use good judgment with regards to engaging in social activities which may impair the staff member's ability to do their job effectively.
INVOLVEMENT EXPECTATIONS
- Off campus positions must be discussed with supervisors before accepting and cannot exceed 10 hours a week
- Exceptions include: Employment during university breaks or with express permission from the Office of Residential Experience.This stipulation may change if guidance from Human Resources is given for federal/campus policies and laws
- Extracurricular activities must be carefully weighed with the respective Residential Experience position responsibilities and time commitment to ensure adequate attention to the job.
SOCIAL MEDIA & TECHNOLOGY EXPECTATIONS
- For staff members under the age of 21, there should be no mention of alcohol or alcohol-related activities on social media.
- In no way should messages be conveyed that hinder the staff member's ability to do their job effectively. This includes: written material, images, video, and audio.
- There should be no negative references with regards to the Residential Experience position or responsibilities.
- There should be no negative references, direct or indirect, about/to students or staff members.
- There should be no offensive materials posted or shared that would reflect poorly on the individual or department.
EMERGENCY AND ESSENTIAL PERSONNEL EXPECTATIONS
- Staff members may be required to remain on campus beyond the traditional dates of the staff contract.
- Staff members may be required to serve in on-call roles during non-traditional duty times.
- Staff members may be expected to implement programs or other responsibilities, as directed.
- Staff members may be expected to attend and/or hold additional staff and resident meetings.
RESIDENTIAL EXPERIENCE IMPORTANT REQUIRED DATES
FALL 2026 DATES:
August 1-2: Community Assistants Return
August 3: Staff training begins
August 20: First day of classes
October 8 at 9PM: Residential Facilities will close for Fall Break
November 23 at 9PM: Residential Facilities will close for Thanksgiving Break
November 24 at 8AM: ORE Staff to close residential area for Thanksgiving Break; Staff will depart once closing of residential area is complete
December 12 at 9PM: Residential Facilities will close for Winter Break
December 13 at 8AM: ORE Staff to close residential area for Winter Break; Staff will depart once closing of residential area is complete
SPRING 2027 DATES:
January 4: Community Assistants Return
January 7 at 10AM: Halls open for Spring
January 4-6 : ORE Winter Training (if conflicting obligations, please communicate with supervisor)
February 26 at 9PM: Residential facilities will close for Spring Break at 9PM
February 27 at 8AM: ORE staff to close residential area for Spring Break; Staff will depart once closing of residential area is complete
May 7 at 3pm: ORE Closing Staff Meeting
May 8: ORE staff may depart once closing of all residential areas is completed
FALL 2027 & SPRING 2028 TBD